Lux Front Office Porter — Guest Concierge

TFE Hotels; City of Melbourne; On-site; AUD 50,000 - 60,000; Full time

Job summary

A luxury hotel group in Melbourne is seeking a Front Office Porter to provide exceptional service and assist with guest arrivals and departures. You will be responsible for welcoming guests, handling luggage, and offering insightful information about the hotel and local attractions. Ideal candidates will have prior experience in luxury hospitality and a strong commitment to customer service. Join a team that values detail and excellence in hospitality. Apply today to be part of an exceptional guest experience.

Qualifications

• Previous experience in a similar role within a luxury hotel environment is highly regarded.
• A polished, professional approach.

Responsibilities

• Welcome guests and assist with luggage and transportation needs.
• Provide accurate information about hotel facilities and local attractions.
• Support the Front Office team with guest requests and operational tasks.
• Maintain a clean and organized lobby and entrance area.

Skills

Customer service focus

Communication skills

Calm under pressure

Proactive attitude

Job description

A luxury hotel group in Melbourne is seeking a Front Office Porter to provide exceptional service and assist with guest arrivals and departures. You will be responsible for welcoming guests, handling luggage, and offering insightful information about the hotel and local attractions. Ideal candidates will have prior experience in luxury hospitality and a strong commitment to customer service. Join a team that values detail and excellence in hospitality. Apply today to be part of an exceptional guest experience.