Guest Experience Host | Concierge & Front Desk

22334404; City of Melbourne; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Exclusive staff discounts

Flexible working hours

Training programs

Employee Assistance Program

Referral incentives

Diversity and inclusion

Job summary

Marriott Hotels in Docklands, Melbourne, is seeking a part-time Porter to be the face of the hotel, greeting guests and assisting with luggage and arrivals. You will support front-office operations and escort guests to rooms, explaining features and services. Build guest relationships for future bookings in a fast-paced environment.

Eligibility includes a current driver’s license and working rights in Australia, with enthusiasm to advance your hospitality career.

Qualifications

• Current driver’s license required.
• Relevant experience in a similar role.
• Working rights in Australia.
• Enthusiastic to escalate your career.

Responsibilities

• Be the “face of the hotel” by engaging and inspiring guests from arrival to departure.
• Securely park guest cars, deliver bags and amenities per hotel policy.
• Support the front office team with general operational tasks.
• Escort guests to rooms and explain features and hotel offerings.
• Know the hotel and local area to exceed guest expectations.
• Build relationships with guests to encourage future bookings.

Skills

Driver's license

Experience in hospitality

Working rights in Australia

Job description

Marriott Hotels in Docklands, Melbourne, is seeking a part-time Porter to be the face of the hotel, greeting guests and assisting with luggage and arrivals. You will support front-office operations and escort guests to rooms, explaining features and services. Build guest relationships for future bookings in a fast-paced environment.

Eligibility includes a current driver’s license and working rights in Australia, with enthusiasm to advance your hospitality career.