Global Change Lead – Transformation & Adoption (ANZ)

Zurich; North Sydney; Hybrid; AUD 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Hybrid work model

Annual leave

Personal leave

Anniversary leave

Volunteer leave

Paid parental leave

Zusammenfassung

Zurich Cover-More is seeking an experienced Change Lead to drive the people side of a global transformation across ANZ. You will partner with business leaders, product, operations, technology, and global stakeholders to ensure readiness for new capabilities and lasting outcomes.

This maximum-term contract runs until 31 December 2028 and offers a hybrid work model with 3 days in the office and 2 days from home.

Qualifikationen

• Track record leading organisational change for large-scale technology or business transformation programs.
• Experience developing change strategies, impact assessments, stakeholder plans, communications, training, and readiness frameworks.
• Exceptional stakeholder management and influencing skills with senior leaders.
• Experience in complex, multi-stakeholder environments with global/regional teams.
• Ability to simplify complex change into practical, actionable messages.
• Experience measuring adoption, readiness, and business outcomes.
• Knowledge of Prosci ADKAR or equivalent.
• Experience in agile, waterfall, or hybrid delivery environments.
• Relevant degree or equivalent experience.

Aufgaben

• Develop and execute an integrated change strategy aligned with the global transformation roadmap.
• Assess impacts across people, processes, systems, customer journeys, and partner interactions.
• Lead stakeholder engagement, sponsor alignment, and change champion networks.
• Drive adoption of global processes while balancing regional needs.
• Prepare teams for changes spanning digital experiences, case management, claims, policy servicing, automation, data, and reporting.
• Shape communications, learning, and readiness activities for successful implementation.
• Partner with leaders to define future ways of working and identify capability gaps.
• Assess readiness for major releases and provide go-live recommendations.
• Measure adoption and embed sustainable change.

Kenntnisse

Change leadership

Stakeholder management

Change strategy

Impact assessment

Communications

Training readiness

Agile/Hybrid delivery

Ausbildung

Degree or equivalent professional experience

Jobbeschreibung

Zurich Cover-More is seeking an experienced Change Lead to drive the people side of a global transformation across ANZ. You will partner with business leaders, product, operations, technology, and global stakeholders to ensure readiness for new capabilities and lasting outcomes.

This maximum-term contract runs until 31 December 2028 and offers a hybrid work model with 3 days in the office and 2 days from home.