Wellness Front Desk Associate - Full-Time

TotalFusion; Brisbane; On-site; AUD 40,000 - 50,000; Full time

Job summary

TotalFusion Morningside is seeking a passionate receptionist to join our front-of-house team, delivering premium service to members and guests in a wellness environment.

As the face of the brand, you will manage bookings, member check-ins, retail and inquiries, while maintaining a spotless reception area and smooth operations. The role is full-time with early shifts, requiring energy, professionalism and reliability; Australian work rights required.

Qualifications

• Customer service and communication skills are essential.
• Front desk, hospitality or wellness experience is advantageous.
• Strong personal presentation and reliability are required.

Responsibilities

• Greet and engage members with warmth, energy and professionalism.
• Manage bookings, member check-ins, retail sales, and phone/email queries.
• Support wellness, spa and fitness teams by ensuring smooth front-of-house operations.
• Maintain an immaculate reception area and shared spaces.
• Respond calmly and confidently to member needs or issues.

Skills

Customer service

Front desk

Hospitality

Wellness industry

Tools

Booking system

Job description

TotalFusion Morningside is seeking a passionate receptionist to join our front-of-house team, delivering premium service to members and guests in a wellness environment.

As the face of the brand, you will manage bookings, member check-ins, retail and inquiries, while maintaining a spotless reception area and smooth operations. The role is full-time with early shifts, requiring energy, professionalism and reliability; Australian work rights required.