Front Desk & Rostering Coordinator – Aged Care

Arcare Aged Care; Queensland; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

Employee discounts

Employee Assistance Program

Reward & Recognition programs

Interstate mobility options

Job summary

Arcare Aged Care Logan Reserve is seeking an Administration Officer/Roster Coordinator to ensure a welcoming front-of-house experience for residents, families and visitors. You will manage communications, support rostering systems and contribute to a warm, well-run residence.

Our Receptionists are valued team members, bringing warmth and professionalism to every interaction with staff, residents and families across the site. If you thrive in a people-focused role, apply now.

Qualifications

• Sound administrative skills with rostering experience and attention to detail.
• Experience using employee scheduling software such as Humanforce or Time Target (desirable).
• Adaptable, passionate and willing to learn.
• Collaborative approach and team orientation.
• Friendly and effective communication abilities.

Responsibilities

• Welcoming residents, visitors and families, creating a positive and inviting atmosphere.
• Staff scheduling: develop and maintain staff rosters to cover all shifts and care requirements.
• Manage shift changes, leave requests and replacements to maintain staffing levels.
• Answer incoming calls and direct inquiries efficiently.
• Schedule appointments with medical professionals or service providers as needed.
• Register and monitor visitors ensuring security and safety protocols.
• Provide information and assistance to residents and families, connecting them with staff.
• Assist with rostering, filing, data entry, and other administrative tasks.

Skills

Administrative skills

rostering

Customer service

Communication

Tools

Humanforce

Time Target

Job description

Arcare Aged Care Logan Reserve is seeking an Administration Officer/Roster Coordinator to ensure a welcoming front-of-house experience for residents, families and visitors. You will manage communications, support rostering systems and contribute to a warm, well-run residence.

Our Receptionists are valued team members, bringing warmth and professionalism to every interaction with staff, residents and families across the site. If you thrive in a people-focused role, apply now.