Front Desk & Resident Experience Specialist

Arcare; Gisborne; Presencial; AUD 45.000 - 55.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Assistance Program

Descripción de la vacante

Arcare is seeking a friendly Receptionist to create a welcoming front‑of‑house experience for residents, families and visitors at our Victoria residence. You will handle calls, scheduling, visitor sign‑in and general admin support.

This on-site role emphasizes warmth, professionalism and teamwork within Arcare’s resident‑centered culture. Prior experience in aged care or hospitality is beneficial.

Formación

• Previous reception/front-desk experience is preferred.
• Ability to handle multiple inquiries with professionalism.
• Strong communication and interpersonal skills.
• Comfort with rostering and general admin tasks.

Responsabilidades

• Welcome residents, visitors and families in a warm, inviting manner.
• Manage incoming calls and direct to appropriate departments.
• Schedule appointments with health professionals and service providers.
• Register and monitor visitors; ensure safety protocols.
• Provide information and assist residents and families as needed.
• Assist with rostering, filing, data entry, and mail/deliveries.

Conocimientos

Administrative skills

Customer service

Front-desk duties

Communication skills

Herramientas

Humanforce

Time Target

Descripción del empleo

Arcare is seeking a friendly Receptionist to create a welcoming front‑of‑house experience for residents, families and visitors at our Victoria residence. You will handle calls, scheduling, visitor sign‑in and general admin support.

This on-site role emphasizes warmth, professionalism and teamwork within Arcare’s resident‑centered culture. Prior experience in aged care or hospitality is beneficial.