Front Desk & Admin Specialist — Aged Care Residence

Arcare Aged Care; Victoria; Presencial; AUD 34.000 - 44.000; Jornada completa

Descripción de la vacante

Arcare Aged Care invites a friendly front-of-house receptionist to join our caring team in Victoria. You will welcome residents, families and visitors, manage calls and messages, and assist with rostering and general administration to help keep the residence running smoothly.

The role emphasizes warmth, professionalism and reliable collaboration with staff across departments to deliver exceptional service to residents and their families.

Formación

• Sound administrative skills with rostering and team allocations.
• Experience with scheduling software such as Humanforce or Time Target.
• Adaptable, collaborative and eager to learn.
• Friendly, clear communication with residents, families and staff.

Responsabilidades

• Greet residents, visitors and families creating a welcoming atmosphere.
• Handle incoming calls, direct inquiries, and communicate messages efficiently.
• Schedule medical appointments for residents as needed.
• Register and monitor visitors, uphold safety protocols.
• Provide information and assist residents and families, directing to staff as needed.
• Assist with rostering, filing, data entry, and mail/delivery tasks.

Conocimientos

Administrative skills

Rostering support

Team allocations

Herramientas

Humanforce

Time Target

Descripción del empleo

Arcare Aged Care invites a friendly front-of-house receptionist to join our caring team in Victoria. You will welcome residents, families and visitors, manage calls and messages, and assist with rostering and general administration to help keep the residence running smoothly.

The role emphasizes warmth, professionalism and reliable collaboration with staff across departments to deliver exceptional service to residents and their families.