Front Desk & Office Admin for Trades Team (Full-Time, Salisbury)

GRK Plumbing, Draining & Gas Fitting; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

GRK Plumbing, Draining & Gas Fitting is seeking a professional Receptionist / Office Administrator to join our Salisbury team on a full-time basis. You will be the first point of contact for clients and tradespeople, handling inquiries, scheduling, and general admin to keep operations running smoothly.

Join a well-established trades business that values accuracy, reliability and a friendly, customer-focused approach.

Qualifications

• Proven experience as receptionist or office administrator, preferably in trades or service industries.
• Excellent written and verbal communication with diverse clients and staff.
• Strong organizational and time-management abilities with multiple priorities.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and related software.
• Experience with scheduling software or appointment management is advantageous.
• Friendly, welcoming demeanor and customer service mindset.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and accuracy in record-keeping and data entry.
• Reliable and punctual with a professional work approach.
• Current driver’s licence preferred.

Responsibilities

• Greeting and welcoming clients, customers, and tradespeople in a professional and courteous manner.
• Answering phones, taking messages, and directing calls to the appropriate team members.
• Managing appointment scheduling and maintaining an accurate calendar for staff and site visits.
• Processing and filing paperwork, invoices, and administrative documents in an organized manner.
• Responding to customer inquiries via phone, email, and in person in a timely and helpful way.
• Coordinating dispatch and scheduling of plumbing, draining and gas fitting jobs.
• Assisting with compliance-related tasks and document management.
• Performing general data entry and record-keeping tasks.
• Supporting the management team with administrative tasks and projects as required.
• Experience in customer service and handling phone inquiries whilst maintaining a professional reception area.

Skills

Reception experience

Office administration

Communication

MS Office

Scheduling software

Tools

Microsoft Office

Job description

GRK Plumbing, Draining & Gas Fitting is seeking a professional Receptionist / Office Administrator to join our Salisbury team on a full-time basis. You will be the first point of contact for clients and tradespeople, handling inquiries, scheduling, and general admin to keep operations running smoothly.

Join a well-established trades business that values accuracy, reliability and a friendly, customer-focused approach.