Administrative & Scheduling Assistant for a Busy Trade Team

PLUMBCAD; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Job summary

PLUMBCAD in Heidelberg West, Melbourne, is seeking an motivated Administration Assistant to support a busy plumbing operation. You will handle data entry, documentation processing, and daily admin tasks to keep the business running smoothly.

The ideal candidate is highly organised, enjoys learning new computer systems, and communicates clearly with customers and tradespeople. You will be comfortable pitching in across tasks to meet deadlines in a fast-paced environment.

Qualifications

• Has previous administration or office experience.
• Highly organised with the ability to manage multiple tasks.
• Strong written and verbal communication skills.
• Confident speaking with customers and tradespeople.
• Good computer skills and comfortable learning new systems.
• Excellent attention to detail.
• Willing to pitch in wherever needed.
• Able to prioritise urgent tasks in a busy environment.

Responsibilities

• Answer incoming phone calls and emails.
• Booking and scheduling jobs.
• Assisting with daily scheduling and job allocation.
• Communicating with customers regarding bookings, attendance and updates.
• Creating and updating jobs in our job management system.
• Reviewing completed jobs and ensuring required information has been provided.
• Following up job notes, photos and documentation.
• Assisting with purchase orders and supplier documentation.
• General data entry and administration.

Tools

Job management system

Job description

PLUMBCAD in Heidelberg West, Melbourne, is seeking an motivated Administration Assistant to support a busy plumbing operation. You will handle data entry, documentation processing, and daily admin tasks to keep the business running smoothly.

The ideal candidate is highly organised, enjoys learning new computer systems, and communicates clearly with customers and tradespeople. You will be comfortable pitching in across tasks to meet deadlines in a fast-paced environment.