Reception & Customer Service Officer

Michael Page; Perth; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Immediate Start

Career progression plan (3, 6, 12月)

Permanent position

Job summary

Michael Page is seeking a polished Reception & Customer Service professional to be the face of the business in Australia. You will handle front-of-house duties, greet visitors, manage calls and emails, and support the Customer Service Team with admin tasks while maintaining accurate records.

This onsite role in Perth/Weshpool offers a clear career progression path and a competitive salary. The successful applicant will have prior experience in reception or customer-facing roles, excellent

Qualifications

• Previous experience in Reception, Customer Service, Administration or another client/customer facing role
• Outstanding communication and interpersonal skills
• A professional, approachable and polished presentation
• Strong organisational skills and the ability to manage competing priorities
• Confidence interacting with customers, suppliers and stakeholders at all levels
• A proactive mindset with the initiative to solve problems independently
• Intermediate Microsoft Office skills, including Outlook, Word and Excel
• Reliability, resilience and a genuine desire to grow alongside the business

Responsibilities

• Managing reception and front-of-house operations
• Greeting visitors and ensuring a professional customer experience
• Handling incoming calls, emails and customer enquiries
• Following up quotations and assisting with customer communication
• Coordinating meeting rooms, couriers and visitor registrations
• Providing administrative support to the Customer Service Team
• Maintaining accurate records and updating internal systems
• Building positive relationships with customers and stakeholders
• Supporting initiatives that enhance the overall customer experience

Skills

Outstanding communication

Interpersonal skills

Professional presentation

Organisational skills

Problem solving

Tools

MS Office (Outlook, Word, Excel)

Job description

• Exceptional salary package up to $95,000 PA depending on candidate experience

About Our Client

Our client is a global success story, recognised for delivering industry-leading solutions across engineering and manufacturing markets. With a strong reputation, continued growth and a commitment to investing in their people, they offer the rare combination of long-term stability, career development and the opportunity to join a business genuinely going places.

Job Description

Our client is seeking a polished and customer-focused professional to become the face of their business. As the first point of contact for customers, suppliers, contractors and visitors, you will play a vital role in creating exceptional first impressions while supporting the day-to-day operations.

• Managing reception and front-of-house operations
• Greeting visitors and ensuring a professional customer experience
• Handling incoming calls, emails and customer enquiries
• Following up quotations and assisting with customer communication
• Coordinating meeting rooms, couriers and visitor registrations
• Providing administrative support to the Customer Service Team
• Maintaining accurate records and updating internal systems
• Building positive relationships with customers and stakeholders
• Supporting initiatives that enhance the overall customer experience

The Successful Applicant

To be considered, you will demonstrate:

• Previous experience in Reception, Customer Service, Administration or another client/customer facing role
• Outstanding communication and interpersonal skills
• A professional, approachable and polished presentation
• Strong organisational skills and the ability to manage competing priorities
• Confidence interacting with customers, suppliers and stakeholders at all levels
• A proactive mindset with the initiative to solve problems independently
• Intermediate Microsoft Office skills, including Outlook, Word and Excel
• Reliability, resilience and a genuine desire to grow alongside the business

What's on Offer

• Permanent Reception & Customer Service position
• Immediate Start
• Office based role located in Weshpool, Perth
• 3,6,12 month career progression plan
• Salary of AUD 85,000 to AUD 95,000k

This is more than a reception role.