Reception & Customer Service Officer

Michael Page; Canning; On-site; AUD 85,000 - 95,000; Full time

Benefits offered by this job

Permanent Reception & Customer Service

Immediate Start

Office based role in WA

3,6,12 month progression plan

Job summary

Michael Page Australia is seeking a polished, customer‑facing receptionist to be the first point of contact for customers, suppliers, contractors and visitors. You will manage reception and support day‑to‑day operations in a busy office, delivering an exceptional front‑of‑house experience.

Based in Perth, this permanent role offers immediate start and a clear progression path into a Brand Ambassador role, with a salary package up to AUD 95,000 depending on experience.

Qualifications

• Previous experience in Reception, Customer Service, Administration or another client/customer facing role
• Outstanding communication and interpersonal skills
• A professional, approachable and polished presentation
• Strong organisational skills and the ability to manage competing priorities
• Confidence interacting with customers, suppliers and stakeholders at all levels
• A proactive mindset with the initiative to solve problems independently
• Intermediate Microsoft Office skills, including Outlook, Word and Excel

Responsibilities

• Managing reception and front-of-house operations
• Greeting visitors and ensuring a professional customer experience
• Handling incoming calls, emails and customer enquiries
• Following up quotations and assisting with customer communication
• Coordinating meeting rooms, couriers and visitor registrations
• Providing administrative support to the Customer Service Team
• Maintaining accurate records and updating internal systems
• Building positive relationships with customers and stakeholders
• Supporting initiatives that enhance the overall customer experience

Skills

Excellent communication

Customer-focused

Professional presentation

Organisational skills

Tools

Outlook

Word

Excel

Job description

• Exceptional salary package up to $95,000 PA depending on candidate experience


• Full-time opportunity with clear progression into a Brand Ambassador role

• Exceptional salary package up to $95,000 PA depending on candidate experience


• Full-time opportunity with clear progression into a Brand Ambassador role

About Our Client

Our client is a global success story, recognised for delivering industry-leading solutions across engineering and manufacturing markets. With a strong reputation, continued growth and a commitment to investing in their people, they offer the rare combination of long-term stability, career development and the opportunity to join a business genuinely going places.

Job Description

Our client is seeking a polished and customer-focused professional to become the face of their business. As the first point of contact for customers, suppliers, contractors and visitors, you will play a vital role in creating exceptional first impressions while supporting the day-to-day operations.

• Managing reception and front-of-house operations


• Greeting visitors and ensuring a professional customer experience


• Handling incoming calls, emails and customer enquiries


• Following up quotations and assisting with customer communication


• Coordinating meeting rooms, couriers and visitor registrations


• Providing administrative support to the Customer Service Team


• Maintaining accurate records and updating internal systems


• Building positive relationships with customers and stakeholders


• Supporting initiatives that enhance the overall customer experience

The Successful Applicant

To be considered, you will demonstrate:

• Previous experience in Reception, Customer Service, Administration or another client/customer facing role


• Outstanding communication and interpersonal skills


• A professional, approachable and polished presentation


• Strong organisational skills and the ability to manage competing priorities


• Confidence interacting with customers, suppliers and stakeholders at all levels


• A proactive mindset with the initiative to solve problems independently


• Intermediate Microsoft Office skills, including Outlook, Word and Excel


• Reliability, resilience and a genuine desire to grow alongside the business

What's on Offer

• Permanent Reception & Customer Service position


• Immediate Start


• Office based role located in Weshpool, Perth


• 3,6,12 month career progression plan


• Salary of AUD 85,000 to AUD 95,000k

This is more than a reception role. Build a long-term career with a business committed to your growth and success.

Quote job ref: JN-102026-7133392