Front Desk & Customer Experience Specialist

Auto Collision Centre O'Connor; Western Australia; On-site; AUD 50,000 - 65,000; Full time

Job summary

Auto Collision Centre O'Connor is looking for a full-time Receptionist to join our busy office with an immediate start. The ideal candidate will have a friendly personality, professional appearance, and a commitment to excellent customer service.

You will be responsible for answering calls, booking customers for quotes, and managing general office duties. Essential skills include strong written communication and computer literacy.

Qualifications

• Computer literate and able to navigate new systems quickly.
• Excellent phone manner required.
• Ability to manage multiple tasks and prioritize effectively.
• Reliable and punctual.

Responsibilities

• Answer incoming calls, take messages, and direct calls appropriately.
• Book customers for quotes.
• File documents as required.
• Enter estimates into a computerized quoting system.
• Liaise with insurance companies and customers.
• Perform general office duties as required.

Skills

Computer literacy

Excellent phone manner

Multi-task management

Reliability

Job description

Auto Collision Centre O'Connor is looking for a full-time Receptionist to join our busy office with an immediate start. The ideal candidate will have a friendly personality, professional appearance, and a commitment to excellent customer service.

You will be responsible for answering calls, booking customers for quotes, and managing general office duties. Essential skills include strong written communication and computer literacy.