Front Desk & Customer Service Specialist - Auto Repair

MotorOne Autobody; Geelong; On-site; AUD 50,000 - 70,000; Full time

Job summary

MotorOne Autobody Geelong North, VIC is seeking a Customer Service Officer to be the welcoming face of our team. In this full-time role you will greet customers, handle enquiries, and support day-to-day operations in a busy automotive repair environment.

You should have experience in customer service and reception, strong admin skills, and a friendly, team-focused attitude. The role emphasizes clear communication, attention to detail, and professional interactions with customers and colleagues.

Qualifications

• Previous experience in Customer Service and Reception.
• Strong admin and accounts background.
• Experience in the automotive repair industry is a huge plus!
• Excellent communication and interpersonal skills.
• High attention to detail and process-oriented.
• Reliable, with a consistent and professional work ethic.
• Confident using computers and business software.
• A friendly, team-focused attitude and positive energy!

Responsibilities

• Greeting customers at reception.
• Managing phone and email enquiries.
• Making tea/coffee for customers and visitors.
• Providing professional updates and follow-ups.
• Supporting the site manager with day-to-day operations.

Skills

Customer service

Reception

Admin

Accounts

Automotive industry experience

Job description

MotorOne Autobody Geelong North, VIC is seeking a Customer Service Officer to be the welcoming face of our team. In this full-time role you will greet customers, handle enquiries, and support day-to-day operations in a busy automotive repair environment.

You should have experience in customer service and reception, strong admin skills, and a friendly, team-focused attitude. The role emphasizes clear communication, attention to detail, and professional interactions with customers and colleagues.