Front Desk & Admin Specialist — Immediate Start (Cairns)

Work Initiatives; Cairns Regional; On-site; AUD 50,000 - 60,000; Full time

Job summary

Work Initiatives in Cairns is seeking a motivated Administration Officer to join their team. The role covers front desk reception, daily data entry, and essential administrative support to the wider team.

You will ensure the office runs smoothly, handle correspondence, and maintain a tidy, professional reception area. The ideal candidate has experience in busy environments, strong MS Office skills, and a customer-focused approach.

Qualifications

• Experience in a busy reception or administrative environment.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Excellent written and verbal communication skills, with a professional and friendly phone manner.
• Strong attention to detail and a high level of accuracy.
• The ability to prioritise tasks, manage competing deadlines, and work efficiently.
• A professional, respectful, and customer-focused approach.
• Reliability, punctuality, and a strong work ethic.
• A positive attitude and willingness to support team members where needed.
• A current driver’s licence and reliable transport.

Responsibilities

• Manage front desk reception duties, including answering phone calls and welcoming clients and visitors
• Provide general administrative support to the wider team
• Coordinate incoming and outgoing correspondence
• Maintain office supplies and ensure reception and common areas remain clean and presentable
• Manage bookings, daily data entry, and document management
• Support daily office operations and contribute to a positive team environment

Skills

MS Office proficiency

Written and verbal communication

Attention to detail

Time management

Professional phone manner

Customer focus

Reliability & punctuality

Driver's license

Tools

Microsoft Office Suite

Job description

Work Initiatives in Cairns is seeking a motivated Administration Officer to join their team. The role covers front desk reception, daily data entry, and essential administrative support to the wider team.

You will ensure the office runs smoothly, handle correspondence, and maintain a tidy, professional reception area. The ideal candidate has experience in busy environments, strong MS Office skills, and a customer-focused approach.