Administration Officer

Work Initiatives; Cairns Regional; On-site; AUD 50,000 - 60,000; Full time

Job summary

Work Initiatives in Cairns is seeking a motivated Administration Officer to join their team. The role covers front desk reception, daily data entry, and essential administrative support to the wider team.

You will ensure the office runs smoothly, handle correspondence, and maintain a tidy, professional reception area. The ideal candidate has experience in busy environments, strong MS Office skills, and a customer-focused approach.

Qualifications

• Experience in a busy reception or administrative environment.
• Proficiency in Microsoft Office Suite (Word, Excel, and Outlook).
• Excellent written and verbal communication skills, with a professional and friendly phone manner.
• Strong attention to detail and a high level of accuracy.
• The ability to prioritise tasks, manage competing deadlines, and work efficiently.
• A professional, respectful, and customer-focused approach.
• Reliability, punctuality, and a strong work ethic.
• A positive attitude and willingness to support team members where needed.
• A current driver’s licence and reliable transport.

Responsibilities

• Manage front desk reception duties, including answering phone calls and welcoming clients and visitors
• Provide general administrative support to the wider team
• Coordinate incoming and outgoing correspondence
• Maintain office supplies and ensure reception and common areas remain clean and presentable
• Manage bookings, daily data entry, and document management
• Support daily office operations and contribute to a positive team environment

Skills

MS Office proficiency

Written and verbal communication

Attention to detail

Time management

Professional phone manner

Customer focus

Reliability & punctuality

Driver's license

Tools

Microsoft Office Suite

Job description

Our client is seeking a motivated and detail-oriented Administration Officer to join their team in Cairns.

This is an excellent opportunity for someone who enjoys a fast-paced environment and takes pride in delivering exceptional administrative support.

In this role, you will play a key part in the day-to-day operations of the business, ensuring the office runs smoothly while providing professional reception and administrative support across the team.

Key Responsibilities

Manage front desk reception duties, including answering phone calls and welcoming clients and visitors

Provide general administrative support to the wider team

Coordinate incoming and outgoing correspondence

Maintain office supplies and ensure reception and common areas remain clean and presentable

Manage bookings, daily data entry, and document management

Support daily office operations and contribute to a positive team environment

About You

To be successful in this role, you will demonstrate:

Previous experience in a busy reception or administrative environment

Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook

Excellent written and verbal communication skills, with a professional and friendly phone manner

Strong attention to detail and a high level of accuracy

The ability to prioritise tasks, manage competing deadlines, and work efficiently

A professional, respectful, and customer-focused approach

Reliability, punctuality, and a strong work ethic

A positive attitude and willingness to support team members where needed

A current driver’s licence and reliable transport

What’s on Offer

Supportive and collaborative team environment

Varied and rewarding day-to-day responsibilities

Immediate start available for the right candidate

If you’re a proactive and organised administration professional looking for your next opportunity, we’d love to hear from you.