Front Desk & Admin Clerk - Funeral Services

Narooma; New South Wales; Hybrid; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Reward and recognition programs

Tailored induction and training

Well designed locations with modern设施

Networking opportunities

Birthday and paid parental leave

Employee Assistance Program

Diversity and equal opportunity

Job summary

InvoCare is seeking a customer-focused administrator to be the first point of contact for families and the community at the main Park’s office in New South Wales. You will handle telephone and face-to-face inquiries while delivering high-quality administrative support to staff, with an emphasis on accuracy and empathy.

The role requires strong communication, multitasking ability, and proficiency in Word and Excel to manage schedules, records, and client interactions in a sensitive environment.

Qualifications

• Competent administrative skills with an eye for detail.
• Excellent written and oral communication skills.
• Good telephone manner and comfortable managing incoming telephone calls.
• Computer skills in Word and Excel.

Responsibilities

• Being the first point of contact for families and the community, you will provide excellent customer service at all levels of contact with internal and external customers to the main Park’s office, by telephone and face-to-face.
• You will provide exceptional administration support to staff based in the office.
• Multitask and adapt as required to balance various duties and inquiries.

Skills

Administrative skills

Telephone manner

Written and verbal communication

Word

Excel

Tools

Word

Excel

Job description

InvoCare is seeking a customer-focused administrator to be the first point of contact for families and the community at the main Park’s office in New South Wales. You will handle telephone and face-to-face inquiries while delivering high-quality administrative support to staff, with an emphasis on accuracy and empathy.

The role requires strong communication, multitasking ability, and proficiency in Word and Excel to manage schedules, records, and client interactions in a sensitive environment.