Administration Clerk

InvoCare; Sydney; On-site; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Reward and recognition programs

Tailored induction and training 프로그램

Well designed and fitted out locations

Networking opportunities across the业务

Birthday and paid parental leave

Free access Employee Assistance 프로그램

Diverse workplace and equal机会 employer

Job summary

InvoCare is seeking a customer service oriented administrator to be the first point of contact for families and the community at the main park's office, handling calls and face-to-face inquiries while providing reliable admin support.

You will work in a supportive team, enjoy variety, multitask, and bring strong written and oral communication, attention to detail, and computer skills with Word and Excel.

Qualifications

• Competent administrative skills with an eye for detail.
• Good telephone manner and comfortable managing incoming telephone calls.
• Excellent written and oral communication skills.
• Computer skills in Word and Excel.

Responsibilities

• Be the first point of contact for families and the community, providing excellent customer service.
• Handle inquiries at the main Park's office by telephone and face-to-face.
• Provide exceptional administration support to staff in the office.
• Multitask and adapt to a varied workload.

Skills

Administrative skills

Telephone handling

Written and verbal communication

Word and Excel

Tools

MS Word

MS Excel

Job description

About you:

You are looking to extend your customer service experience and develop your administration skills. You want to work in a supportive team and enjoy variety in your role. The best part of your day is always the interactions you have with customers and you have the sensitivity to support customers in all circumstances. You will also have:

• Competent administrative skills with an eye for detail and ability to follow


• Good telephone manner and comfortable managing incoming telephone calls


• Excellent written and oral communication skills


• Computer skills in Word and Excel

About the role:

Being the first point of contact for families and the community, you will be responsible for providing excellent customer service at all levels of contact with internal and external customers to the main Park's office, by telephone and face-to-face, along with exceptional administration support to the staff based in the office. There is a lot to juggle with this role and a lot of variety so the ability to multitask and adapt is a must.

Benefits of joining InvoCare:

You may not have considered this industry before, but we provide vital services to families that helps them to celebrate the lives of those they loved. Our staff live our values every day and get to experience the gratitude that comes with offering such a meaningful service. The benefits you can receive include:

• Reward and recognition programs


• Tailored induction and training programs


• Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience


• Networking opportunities across the business and with peers


• Birthday and paid parental leave


• Free access Employee Assistant Program


• We are a diverse workplace and equal opportunity employer

To learn more careers at one of the InvoCare brands please visit our careers page: https://www.invocare.com.au/careers/

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.

*As part of our recruitment process applicants for this position will be asked to consent to a criminal record check and medical/physical assessment to ensure fitness to complete the inherent requirements of the position. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered on its merits.