Flexible Part-Time Physiotherapy Receptionist & Front Desk

Motion Health; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Job summary

Motion Health in Toorak is seeking a friendly Physiotherapy Receptionist for casual/part-time shifts. You will greet patients, manage calls and emails, book appointments and process payments in a supportive, patient‑centered team environment.

Join a warm clinic that values accuracy, confidentiality and proactive service. You will keep records up to date and assist clinicians with daily administration, while maintaining a welcoming reception space.

Qualifications

• Experience in customer-facing reception roles is preferred.
• Excellent communication and organisational skills.
• Confidence with computers and learning new systems.

Responsibilities

• Welcoming patients and providing friendly, professional customer service.
• Managing telephone calls, emails and patient enquiries.
• Scheduling physiotherapy appointments and Clinical Pilates classes.
• Processing payments, private health insurance and Medicare claims.
• Maintaining accurate patient records in the practice management system.
• Supporting clinicians with day-to-day administration.
• Keeping the reception area tidy, organised and welcoming.

Skills

Customer service

Organised

Communication

Multitask

Attention to detail

Education

High school diploma

Tools

Nookal

HICAPS

Medicare claiming

Job description

Motion Health in Toorak is seeking a friendly Physiotherapy Receptionist for casual/part-time shifts. You will greet patients, manage calls and emails, book appointments and process payments in a supportive, patient‑centered team environment.

Join a warm clinic that values accuracy, confidentiality and proactive service. You will keep records up to date and assist clinicians with daily administration, while maintaining a welcoming reception space.