Finance Officer - Rates

Council Jobs; Melbourne; Hybrid; AUD 70,000 - 76,000; Full time

Benefits offered by this job

Hybrid work

Public transport nearby

End of Trip facilities

Employee assistance program

Professional development

Job summary

Hobsons Bay City Council is seeking a Finance Officer – Rates to manage rates, billing and collection processes. You will maintain billing and property data, process payments, support debt recovery and respond to customer inquiries with internal teams and external stakeholders.

This role requires qualifications in finance/administration, strong billing controls, and excellent communication and teamwork. Hybrid working available; located in Altona with access to transport options.

Qualifications

• Qualification in Business Administration, Finance or a related field, or relevant local government rates experience.
• Strong understanding of billing controls and processing procedures.
• Knowledge and experience in debt collection and associated procedures.
• Strong billing-system skills and confidence using Microsoft Word and Excel.
• Excellent customer service, communication and teamwork skills.

Responsibilities

• Maintain accurate rates, billing, property and collection records.
• Prepare and issue notices, invoices and statements on time.
• Process payments, direct debits and approved payment arrangements.
• Monitor outstanding debts and support effective debt recovery.
• Provide helpful billing information and customer service to stakeholders.

Skills

Billing systems

Microsoft Word

Microsoft Excel

Customer service

Communication

Teamwork

Debt collection

Finance

Education

Business Administration/Finance degree

Tools

Microsoft Word

Microsoft Excel

Job description

• Hobsons Bay Civic Centre, Altona location, close topublic transport
• Permanent - Full Time
• Salary: Band Band 4 $70,491.03 -$75,712.42+ RDO +superannuation

We're here. We're community. We're Hobsons Bay.

At Hobsons Bay City Council, we’re committed tocreating a workplace that reflects our community and values. You’llbe part of a forward-thinking organisation that supportsinnovation, collaboration, and professional growth, and whichaspires to be the exemplar of Local Government.

The opportunity

The Finance Officer – Rates plays an importantrole in keeping Council’s rates, billing and collectionprocesses running smoothly. You’ll maintain accurate billingand property information, process payments, support debtrecovery and respond to customer enquiries, while workingclosely with internal teams and external stakeholders todeliver timely, accurate and friendly service.

What you’ll do

• Maintain accurate rates, billing, property andcollection records.
• Prepare and issue notices, invoices and statements ontime.
• Process payments, direct debits and approved paymentarrangements.
• Monitor outstanding debts and support effective debtrecovery.
• Provide helpful billing information and customerservice to stakeholders.

What you need to succeed

• Qualification in Business Administration, Finance or arelated field, or relevant local government ratesexperience.
• Strong understanding of billing controls and processingprocedures.
• Knowledge and experience in debt collection andassociated procedures.
• Strong billing-system skills and confidence usingMicrosoft Word and Excel.
• Excellent customer service, communication and teamworkskills.

To be considered for this role applicationsshould include

• A maximum 2 page cover letter whichshould outline your interest in the role
• A current CV which includes key achievements & relevantqualifications

Applications will be accepted until 11:30pm on 24November 2026.

Pre-Employment Requirements

Progressed candidates will be required to complete a NationalPolice Record Check and a Working With Children Check (WWCC).

Applicants must be an Australian Citizen, Permanent Resident orhold a valid work permit or visa with full unrestricted workingrights. Work eligibility will be checked as part of the recruitmentprocess.

What we can offer

• Hybrid working flexibility, whether you're home, or in ournewly renovated & spacious office facilities.
• Our location in the centre of Altona is close to publictransport, cafes and parks. Enjoy your lunch at the pier, or anafternoon walk along the lake.
• Go to the gym or ride your bike before work? Our End ofTrip Facility offers bike storage and shower facilities to getyou refreshed and ready to go!
• Exclusive staff access to our Employee Assistance Program,wellbeing programs, discounted local gym membership,Reflexology sessions, Meditation, Yoga & Circuit classes, andwalking & social clubs.
• Ongoing professional development support - we'll championyour growth, because your career matters to us!
• A team that’s shaping a brighter future, working togetherto create a sustainable, thriving community for generations tocome.

We are a proud inclusive employer. We encouragepeople from all walks of life to apply for our job opportunities.Our commitment is to provide diverse, safe and inclusiveenvironments where everyone can grow and succeed.