Finance Officer – Rates | Hybrid, PD & Wellbeing

Hobsons Bay City Council; Melbourne; Hybrid; AUD 70,000 - 76,000; Full time

Benefits offered by this job

Hybrid working

End of Trip facilities

Employee Assistance Program

Wellbeing programs

Gym membership discount

Professional development

Job summary

The Finance Officer – Rates at Hobsons Bay City Council ensures accurate rates, billing, payments and debt recovery, while supporting internal teams and external stakeholders to deliver timely, friendly service. Based at Altona with hybrid working, the role offers a permanent full-time position, band 4 pay and opportunities for professional growth within a community-focused local government.

If you have qualifications in business/finance and experience with billing systems and customer service,

Qualifications

• Qualification in Business Administration, Finance or a related field, or relevant local government rates experience.
• Strong understanding of billing controls and processing procedures.
• Knowledge and experience in debt collection and associated procedures.
• Strong billing-system skills and confidence using Microsoft Word and Excel.
• Excellent customer service, communication and teamwork skills.

Responsibilities

• Maintain accurate rates, billing, property and collection records.
• Prepare and issue notices, invoices and statements on time.
• Process payments, direct debits and approved payment arrangements.
• Monitor outstanding debts and support effective debt recovery.
• Provide helpful billing information and customerservice to stakeholders.

Skills

Customer service

Communication

Teamwork

Debt collection

Billing controls

Billing system proficiency

MS Word

MS Excel

Education

Diploma/degree in Business Administration or Finance or related field

Tools

Microsoft Word

Microsoft Excel

Job description

The Finance Officer – Rates at Hobsons Bay City Council ensures accurate rates, billing, payments and debt recovery, while supporting internal teams and external stakeholders to deliver timely, friendly service. Based at Altona with hybrid working, the role offers a permanent full-time position, band 4 pay and opportunities for professional growth within a community-focused local government.

If you have qualifications in business/finance and experience with billing systems and customer service,