Finance Officer - Rates

Hobsons Bay City Council; Melbourne; Híbrido; AUD 70.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

End of Trip facilities

Employee Assistance Program

Wellbeing programs

Gym membership discount

Professional development

Descripción de la vacante

The Finance Officer – Rates at Hobsons Bay City Council ensures accurate rates, billing, payments and debt recovery, while supporting internal teams and external stakeholders to deliver timely, friendly service. Based at Altona with hybrid working, the role offers a permanent full-time position, band 4 pay and opportunities for professional growth within a community-focused local government.

If you have qualifications in business/finance and experience with billing systems and customer service,

Formación

• Qualification in Business Administration, Finance or a related field, or relevant local government rates experience.
• Strong understanding of billing controls and processing procedures.
• Knowledge and experience in debt collection and associated procedures.
• Strong billing-system skills and confidence using Microsoft Word and Excel.
• Excellent customer service, communication and teamwork skills.

Responsabilidades

• Maintain accurate rates, billing, property and collection records.
• Prepare and issue notices, invoices and statements on time.
• Process payments, direct debits and approved payment arrangements.
• Monitor outstanding debts and support effective debt recovery.
• Provide helpful billing information and customerservice to stakeholders.

Conocimientos

Customer service

Communication

Teamwork

Debt collection

Billing controls

Billing system proficiency

MS Word

MS Excel

Educación

Diploma/degree in Business Administration or Finance or related field

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

• Hobsons Bay Civic Centre, Altona location, close topublic transport
• Permanent - Full Time
• Salary: Band Band 4 $70,491.03 -$75,712.42+ RDO +superannuation

We're here. We're community. We're Hobsons Bay.

At Hobsons Bay City Council, we’re committed tocreating a workplace that reflects our community and values. You’llbe part of a forward-thinking organisation that supportsinnovation, collaboration, and professional growth, and whichaspires to be the exemplar of Local Government.

The opportunity

The Finance Officer – Rates plays an importantrole in keeping Council’s rates, billing and collectionprocesses running smoothly. You’ll maintain accurate billingand property information, process payments, support debtrecovery and respond to customer enquiries, while workingclosely with internal teams and external stakeholders todeliver timely, accurate and friendly service.

What you’ll do

• Maintain accurate rates, billing, property andcollection records.
• Prepare and issue notices, invoices and statements ontime.
• Process payments, direct debits and approved paymentarrangements.
• Monitor outstanding debts and support effective debtrecovery.
• Provide helpful billing information and customerservice to stakeholders.

What you need to succeed

• Qualification in Business Administration, Finance or arelated field, or relevant local government ratesexperience.
• Strong understanding of billing controls and processingprocedures.
• Knowledge and experience in debt collection andassociated procedures.
• Strong billing-system skills and confidence usingMicrosoft Word and Excel.
• Excellent customer service, communication and teamworkskills.

To be considered for this role applicationsshould include

• A maximum 2 page cover letter whichshould outline your interest in the role
• A current CV which includes key achievements & relevantqualifications

Applications will be accepted until 11:30pm on 24November 2026.

Pre-Employment Requirements

Progressed candidates will be required to complete a NationalPolice Record Check and a Working With Children Check (WWCC).

Applicants must be an Australian Citizen, Permanent Resident orhold a valid work permit or visa with full unrestricted workingrights. Work eligibility will be checked as part of the recruitmentprocess.

What we can offer

• Hybrid working flexibility, whether you're home, or in ournewly renovated & spacious office facilities.
• Our location in the centre of Altona is close to publictransport, cafes and parks. Enjoy your lunch at the pier, or anafternoon walk along the lake.
• Go to the gym or ride your bike before work? Our End ofTrip Facility offers bike storage and shower facilities to getyou refreshed and ready to go!
• Exclusive staff access to our Employee Assistance Program,wellbeing programs, discounted local gym membership,Reflexology sessions, Meditation, Yoga & Circuit classes, andwalking & social clubs.
• Ongoing professional development support - we'll championyour growth, because your career matters to us!
• A team that’s shaping a brighter future, working togetherto create a sustainable, thriving community for generations tocome.

We are a proud inclusive employer. We encouragepeople from all walks of life to apply for our job opportunities.Our commitment is to provide diverse, safe and inclusiveenvironments where everyone can grow and succeed.