Enterprise Systems Senior Project Manager

City of Hobsons Bay; Melbourne; Hybrid; AUD 106,000 - 118,000; Full time

Benefits offered by this job

Hybrid working flexibility

Central Altona location

End of Trip facilities

Wellbeing programs

Professional development support

Employee Assistance Program

Gym membership discounts

Bike storage & showers

Job summary

City of Hobsons Bay seeks an experienced Project Manager to deliver system implementations and process improvements across Council services. You will lead change programs, engage stakeholders, and ensure adoption of new ways of working from concept to BAU.

You will manage scope, schedule, budget and governance, coordinating cross‑functional teams and vendors to realise benefits and sustain improvements across the organisation.

Qualifications

• Experience delivering system implementations and business process improvements.
• Strong change management and stakeholder engagement skills.
• Ability to translate complex tech changes into clear business language.

Responsibilities

• Plan and manage system implementation and process improvements within scope, schedule, budget and governance.
• Coordinate project teams, business reps and technology vendors to define requirements and deliver fit-for-purpose solutions.
• Map current and future-state processes and assess impacts on roles and ways of working.
• Develop and deliver change, engagement and communication plans, and assess stakeholder readiness.
• Coordinate user acceptance testing, role-based training, user guidance and knowledge transfer.
• Agree adoption and BAU acceptance measures early, then hand over to accountable owners.
• Capture project benefits, evaluate outcomes and share lessons learned to improve practices.

Skills

Project management

Change management

Stakeholder engagement

Requirements gathering

Risk management

Communication skills

Training & adoption

Education

Bachelor's degree or diploma

Job description

Hobsons Bay Civic Centre - 115 Civic Parade Altona

• Altona location, close to publictransport
• Permanent, full time position

Deliver projects that change how wework

• Salary: Band 7 - $106k to 118k + monthlyRDO + superannuation

We're here. We're community. We're Hobsons Bay.

At Hobsons Bay City Council, we're committed to creating a workplace that reflects our community and values. You'll be part of a forward-thinking organisation that supports innovation, collaboration, and professional growth, and whichaspires to be the exemplar of Local Government.

The opportunity

Do you get joy out of delivering systems and process that people genuinely use?

We're seeking an experienced Project Manager who pairs strongproject delivery with practical change management. You'll lead system implementation and business process improvement projects all the way from concept through to adoption as business as usual(BAU). The Enterprise Transformation team works with teams across Councilto lift efficiency, effectiveness and customer satisfaction throughfresh strategies, simpler processes, innovation and collaboration. In this role, you'll ensure new systems and processes meet business needs, and that people are engaged throughout the project, understand the changes, and use them confidently.

What you'll do

• Plan and manage system implementation and process improvement projects within approved scope, schedule, budget and governance
• Coordinate project teams, business representatives and technology vendors to define requirements and deliver solutions that are fit for purpose
• Map current and future-state processes and assess how changes affect roles and ways of working
• Develop and deliver change, engagement and communication plans, and assess stakeholder readiness
• Coordinate user acceptance testing, role-based training, user guidance and knowledge transfer
• Agree adoption and BAU acceptance measures early, then secure documented handover to the accountable owners
• Capture expected project benefits and work with accountable owners to realise them, evaluate outcomes, capture lessons learned and help improve our project and change practices

What you need to succeed

Wecare as much about how you work as what you know, so here's whatyou need to bring;

• You genuinely enjoy project and change management, andyou get a kick out of helping people embrace better ways of working
• You’ve led systems and process projects from the first plan to a smooth handover, and madesure the change actually stuck
• You know change isabout people, not just plans. You've done the impact assessments, readiness checks, training and adoption support to proveit
• You can explaintechnical change in plain English and bring the people affectedalong with you
• You keep things movingwhen challenges come up, stay on top of risks, budgets and dependencies, and know when to raise an issue when theyarise
• You deliver on yourpromises and enjoy yourself along the way
• You have a relevantdegree or diploma and demonstrated experience, or an equivalent mixof qualifications and experience
• And of course, a current CV which includes key achievements & relevant qualifications

Applications will be accepted until 11:30pm on 22November 2026.

To ensure fairness and consistency for all applicants, we are unable to accept late submissions and/or submissions/applications made via email. We appreciate your understanding and encourage timely applications via Council's online portal.

Pre-Employment Requirements

• Progressed candidates will be required to complete a NationalPolice Record Check.
• Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa with full unrestricted working rights. Work eligibility will be checked as part of the recruitment process.

What we can offer

• Hybrid working flexibility, whether you're home, or in our newly renovated & spacious office facilities.
• Our location in the centre of Altona is close to public transport, cafes and parks. Enjoy your lunch at the pier, or an afternoon walk along the lake.
• Go to the gym or ride your bike before work? Our End ofTrip Facility offers bike storage and shower facilities to get you refreshed and ready to go!
• Exclusive staff access to our Employee Assistance Program, wellbeing programs, discounted local gym membership, Reflexology sessions, Meditation, Yoga & Circuit classes, and walking & social clubs.
• Ongoing professional development support - we'll champion your growth, because your career matters to us!
• A team that’s shaping a brighter future, working together to create a sustainable, thriving community for generations to come.

We are a proud inclusive employer. We encourage people from all walks of life to apply for our job opportunities. Our commitment is to provide diverse, safe and inclusive environments where everyone can grow and succeed.