Enterprise Systems Senior Project Manager

Hobsons Bay City Council

Melbourne

Hybrid

AUD 106,000 - 118,000

Full time

3 days ago
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Benefits offered by this job

Hybrid work flexibility
End of trip facilities
Employee assistance program
Wellbeing programs
Gym membership discounts
Professional development
Cycle storage and showers

Job summary

Hobsons Bay City Council in Melbourne is seeking an experienced Project Manager to deliver systems and process improvements that people genuinely use. You’ll lead system implementation and change management from concept through adoption as BAU, supported by the Enterprise Transformation team to lift efficiency and customer satisfaction.

We offer hybrid work, Altona location close to transport, and a range of wellbeing, development and staff benefits.

Qualifications

  • You have led systems and process projects from plan to handover and ensured adoption.
  • You understand change is people-focused and can manage readiness, training and adoption.
  • You can explain technical change to non-technical stakeholders clearly.

Responsibilities

  • Plan and manage system implementation and process improvement projects within scope, schedule, budget and governance.
  • Coordinate project teams, business representatives and vendors to deliver fit-for-purpose solutions.
  • Map current and future-state processes and assess impact on roles and ways of working.
  • Develop change, engagement and communication plans and assess stakeholder readiness.
  • Coordinate UAT, training, user guidance and knowledge transfer.
  • Agree adoption measures and hand over to accountable owners.
  • Capture benefits, realise them with owners, evaluate outcomes and share lessons learned.

Skills

Project management
Change management
Stakeholder engagement
Process improvement
System implementation

Education

Relevant degree or diploma

Job description

  • Altona location, close to publictransport
  • Permanent, full time position
Deliver projects that change how wework
  • Salary: Band 7 - $106k to 118k+ monthlyRDO + superannuation
We're here. We're community. We're Hobsons Bay.

At Hobsons Bay City Council, we're committed tocreating a workplace that reflects our community and values. You'llbe part of a forward-thinking organisation that supportsinnovation, collaboration, and professional growth, and whichaspires to be the exemplar of Local Government.

The opportunity

Do you get joy out of delivering systems and processesthat people genuinely use?

We're seeking an experienced Project Manager who pairs strongproject delivery with practical change management. You'll leadsystem implementation and business process improvement projects alltheway from concept through to adoption as business as usual(BAU).

The Enterprise Transformation team works with teams across Councilto lift efficiency, effectiveness and customer satisfaction throughfresh strategies, simpler processes, innovation and collaboration.In this role, you'll ensure new systems and processes meet businessneeds, and that people are engaged throughout the project,understand the changes, and use them confidently.

What you’ll do
  • Plan and manage system implementation and processimprovement projects within approved scope, schedule, budgetand governance
  • Coordinate project teams, business representatives andtechnology vendors to define requirements and deliver solutionsthat are fit for purpose
  • Map current and future-state processes and assess howchanges affect roles and ways of working
  • Develop and deliver change, engagement and communicationplans, and assess stakeholder readiness
  • Coordinate user acceptance testing, role-based training,user guidance and knowledge transfer
  • Agree adoption and BAU acceptance measures early, thensecure documented handover to the accountable owners
  • Capture expected project benefits and work with accountableowners to realise them, evaluate outcomes, capture lessonslearned and help improve our project and change practices
Whatyou need to succeed

Wecare as much about how you work as what you know, so here's whatyou need to bring;

You genuinely enjoy project and change management, and you get a kick out of helping people embrace better ways of working

  • You've led systems and process projects from the first plan to a smooth handover, and made sure the change actually stuck
  • You know change is about people, not just plans. You've done the impact assessments, readiness checks, training and adoption support to proveit
  • You can explain technical change in plain English and bring the people affected along with you
  • You keep things moving when challenges come up, stay on top of risks, budgets and dependencies, and know when to raise an issue when they arise promises and enjoy yourself along the way

promises and enjoy yourself along the way

  • You have a relevant degree or diploma and demonstrated experience, or an equivalent mix of qualifications and experience
To beconsidered for this role applications should include

A maximum 2 page cover letter which should include;

Two examples of people, systems or processprojects where you were both the project managerand the change manager.

For each example, describe:

  • Your approach: how you planned and manageddelivery and change, including the methods and tools you usedand how you engaged stakeholders
  • Your thinking: the key decisions you made,the challenges or risks you faced, and why you chose theapproach you did
  • The outcome: what was delivered, howadoption and handover to BAU went, the results or benefitsachieved, and how you evaluated success

And of course, a current CV which includes key achievements &relevant qualifications

Uncover more about this role in the PositionDescription attached below or contact Ed Elliott,Head of Enterprise Transformation on 0488 076*** or via email at*******@hobsonsbay.vic.gov.au.

Applications will be accepted until 11:30pm on 22November 2026.

To ensure fairness and consistency for all applicants, we areunable to accept late submissions and/or submissions/applicationsmade via email. We appreciate your understanding and encouragetimely applications via Council's online portal.

Pre-Employment Requirements

Progressed candidates will be required to complete a NationalPolice Record Check.

Applicants must be an Australian Citizen, Permanent Resident orhold a valid work permit or visa with full unrestricted workingrights. Work eligibility will be checked as part of the recruitmentprocess.

What we can offer
  • Hybrid working flexibility, whether you're home, or in ournewly renovated & spacious office facilities.
  • Our location in the centre of Altona is close to publictransport, cafes and parks. Enjoy your lunch at the pier, or anafternoon walk along the lake.
  • Go to the gym or ride your bike before work? Our End ofTrip Facility offers bike storage and shower facilities to getyou refreshed and ready to go!
  • Exclusive staff access to our Employee Assistance Program,wellbeing programs, discounted local gym membership,Reflexology sessions, Meditation, Yoga & Circuit classes, andwalking & social clubs.
  • Ongoing professional development support - we'll championyour growth, because your career matters to us!
  • A team that’s shaping a brighter future, working togetherto create a sustainable, thriving community for generations tocome.

We are a proud inclusive employer. We encouragepeople from all walks of life to apply for our job opportunities.Our commitment is to provide diverse, safe and inclusiveenvironments where everyone can grow and succeed.

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