F&B Team Leader - Resort Hospitality & Growth

Avani; Maitland; On-site; AUD 43,000 - 65,000; Full time

Benefits offered by this job

Career growth

Hotel discounts

Global perks

Retail rewards

Experiences

Wellness support

Job summary

Avani Cypress Lakes Resort in NSW, Maitland region, is seeking a service-driven Food & Beverage Team Leader to join on a full-time basis. You will lead a small F&B team, oversee breakfast, lunch and dinner service, and ensure guest satisfaction through attentive service and menu knowledge.

You will mentor staff, assist with rostering, health and safety, and work across rotating shifts including weekends. RSA certification and hospitality experience are essential, with a warm, professional

Qualifications

• Proven experience leading, coaching, or mentoring a hospitality team.
• Current RSA certification required.
• Experience in Food & Beverage roles (attendant, waiter/waitress, bartender) preferred.
• Excellent guest service mindset with professional presentation and communication.

Responsibilities

• Lead and support the F&B team to ensure professional, efficient service.
• Assist with taking orders and accommodate guest preferences.
• Demonstrate menu knowledge and confidently upsell options.
• Oversee serving of food and beverages to maintain high standards.
• Deliver exceptional customer service and resolve guest concerns.
• Coach staff, provide guidance and training as required.
• Assist with rostering, shift coordination and workflow planning.
• Ensure RSA, hygiene and WHS compliance.
• Support management with reporting, stock management and service improvements.

Skills

Team leadership

Hospitality experience

RSA certification

Strong communication

Customer service

Reliability

Flexibility

Job description

Avani Cypress Lakes Resort in NSW, Maitland region, is seeking a service-driven Food & Beverage Team Leader to join on a full-time basis. You will lead a small F&B team, oversee breakfast, lunch and dinner service, and ensure guest satisfaction through attentive service and menu knowledge.

You will mentor staff, assist with rostering, health and safety, and work across rotating shifts including weekends. RSA certification and hospitality experience are essential, with a warm, professional