F&B Team Leader — Elevate Guest Experience

Minor Hotels ANZ; Jerrys Plains; On-site; AUD 43,000 - 65,000; Full time

Benefits offered by this job

Career growth

Exclusive hotel deals

Global perks

Retail rewards

Experiences

Wellness support

Job summary

Avani Cypress Lakes Resort, part of Minor Hotels ANZ, is seeking a Food & Beverage Team Leader to oversee daily service across breakfast, lunch and dinner shifts and mentor a small team to deliver exceptional guest experiences. The successful candidate will lead service, take guest orders accurately, demonstrate menu knowledge and ensure RSA, hygiene and safety standards are met.

You’ll work across a rotating roster with weekends and public holidays, delivering consistent, high‑quality

Qualifications

• Experience leading a hospitality team.
• RSA certification required.
• Customer service excellence in a hospitality setting.

Responsibilities

• Lead and support the F&B team to ensure professional, efficient, & high-quality service.
• Assist with taking guest orders accurately and ensuring guest preferences are accommodated.
• Demonstrate menu knowledge and confidently recommend food and beverage options to guests.
• Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.
• Deliver exceptional customer service and resolve guest concerns promptly.
• Coach and mentor team members, providing guidance, support, and training as required.
• Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.
• Ensure compliance with RSA, hygiene, and workplace health and safety standards.
• Support management with reporting, stock management, and service improvement initiatives.

Skills

Leadership

RSA Certification

Hospitality experience

Customer service

Team mentoring

Job description

Avani Cypress Lakes Resort, part of Minor Hotels ANZ, is seeking a Food & Beverage Team Leader to oversee daily service across breakfast, lunch and dinner shifts and mentor a small team to deliver exceptional guest experiences. The successful candidate will lead service, take guest orders accurately, demonstrate menu knowledge and ensure RSA, hygiene and safety standards are met.

You’ll work across a rotating roster with weekends and public holidays, delivering consistent, high‑quality