F&B Team Leader: Elevate Service & Guest Experience

Minor International; Newcastle; Presencial; AUD 43 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career Growth

Exclusive Hotel Deals

Global Perks

Retail Rewards

Experiences

Banking and Insurance

Wellness Boost

Resumo da oferta

Avani Cypress Lakes Resort, part of Minor Hotels, is seeking a service-driven Food & Beverage Team Leader for a full-time position in Australia. You will lead a small F&B team, oversee breakfast, lunch and dinner service, and ensure guest satisfaction across all shifts.

The ideal candidate will have proven experience in hospitality, a valid RSA, excellent communication, and the ability to coach staff, manage rosters, and maintain high standards of hygiene and service.

Qualificações

• Experience leading a hospitality team.
• Experience as F&B attendant, waiter/waitress or bartender.
• Current RSA certification.
• Ability to work rotating shifts including weekends and public holidays.

Responsabilidades

• Lead and support the F&B team to ensure professional, efficient, and high-quality service.
• Assist with taking guest orders accurately and ensuring guest preferences are accommodated.
• Demonstrate menu knowledge and confidently recommend food and beverage options to guests.
• Oversee the serving of food and beverages, maintaining professional standards and guest satisfaction.
• Deliver exceptional customer service and resolve guest concerns promptly.
• Coach and mentor team members, providing guidance, support, and training as required.
• Assist with rostering, shift coordination, and workflow planning to maintain smooth operations.
• Ensure compliance with RSA, hygiene, and workplace health and safety standards.
• Support management with reporting, stock management, and service improvement initiatives.

Conhecimentos

Team leadership

Hospitality experience

RSA certified

Customer service

Communication skills

Flexible roster

Descrição da oferta de emprego

Avani Cypress Lakes Resort, part of Minor Hotels, is seeking a service-driven Food & Beverage Team Leader for a full-time position in Australia. You will lead a small F&B team, oversee breakfast, lunch and dinner service, and ensure guest satisfaction across all shifts.

The ideal candidate will have proven experience in hospitality, a valid RSA, excellent communication, and the ability to coach staff, manage rosters, and maintain high standards of hygiene and service.