F&B Duty Manager: Elevate Guest Experiences

IHG Hotels & Resorts; Perth; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free meals on shift

Laundered uniform supplied

Paid birthday leave

Paid parental leave

Wellness and mental health days

Discounted CBD carparking

Colleague discounts across IHG hotels

Job summary

InterContinental Perth City Centre is seeking a Food & Beverage Duty Manager to lead daily operations across breakfast, Gallery Meeting Suites, and Ascua. Reporting to the Food & Beverage Manager, you will inspire your team, deliver outstanding guest experiences, and drive guest satisfaction and colleague engagement while monitoring venue standards, safety, and compliance.

The ideal candidate will have at least one year of team leadership experience in a busy restaurant or bar, with

Qualifications

• Minimum 1 year of team leadership experience in a busy restaurant or bar.
• Exceptional customer service and guest interaction skills.
• Proven ability to lead a team and drive engagement.
• Strong multitasking and time-management abilities.
• Excellent communication and relationship management with guests and staff.
• Strong beverage knowledge across wines, beers and spirits.

Responsibilities

• Lead day-to-day operations on the floor for Breakfast, Gallery Meeting Suites, and Ascua.
• Ensure high levels of guest satisfaction and colleague engagement.
• Uphold venue standards, safety and brand compliance.

Skills

Team leadership

Customer service

Communication skills

Multitasking

Beverage knowledge

Interpersonal skills

Job description

InterContinental Perth City Centre is seeking a Food & Beverage Duty Manager to lead daily operations across breakfast, Gallery Meeting Suites, and Ascua. Reporting to the Food & Beverage Manager, you will inspire your team, deliver outstanding guest experiences, and drive guest satisfaction and colleague engagement while monitoring venue standards, safety, and compliance.

The ideal candidate will have at least one year of team leadership experience in a busy restaurant or bar, with