Eye Care Front Desk Specialist — Flexible Hours

Toowoomba Retina and Eye Specialists; Toowoomba Regional; On-site; AUD 52,000 - 68,000; Part time

Job summary

Toowoomba Retina and Eye Specialists is seeking a Medical Receptionist to join our friendly ophthalmology practice at St Andrew's Hospital. The role requires 1–2 years of medical reception experience and Australian work rights.

Flexibility with hours is essential due to extended practice hours and 2–3 shifts per week. Responsibilities include handling calls, booking, billing, quotes, and coordinating referrers letters.

Qualifications

• Minimum 1–2 years medical reception experience.
• Australian work rights required for this position.
• Flexible with starting and finishing times; extended hours.
• Ability to multi-task in a fast-paced medical setting.
• Strong customer service and communication skills with patients and health professionals.

Responsibilities

• Answer incoming calls and book new patients and referrals.
• Manage patient billing and receipting; prepare surgery quotes and bookings.
• Prepare consultation lists and send letters/reports to referrers.
• Work in an organised, time-efficient manner and meet deadlines.

Skills

Medical receptionist experience

Tools

Gentu practice software

Job description

Toowoomba Retina and Eye Specialists is seeking a Medical Receptionist to join our friendly ophthalmology practice at St Andrew's Hospital. The role requires 1–2 years of medical reception experience and Australian work rights.

Flexibility with hours is essential due to extended practice hours and 2–3 shifts per week. Responsibilities include handling calls, booking, billing, quotes, and coordinating referrers letters.