Ophthalmology Front Desk Specialist

Northern Eye Consultants; Melbourne; On-site; AUD 48,000 - 62,000; Full time

Job summary

Northern Eye Consultants in Melbourne's Bundoora area is seeking a Medical Receptionist for a full-time role. You will be the first point of contact, greeting patients on arrival, handling enquiries and coordinating appointments in a busy specialist clinic.

You will liaise with patients, process payments and reconciliations, and support practice efficiency through team meetings. Experience with Genie software is desirable, and a friendly, flexible approach is valued in our supportive environment.

Responsibilities

• Meeting and greeting patients on arrival to practice
• Liaising with patients and answering general enquiries
• Processing payments and reconciliations
• Experience with Genie software is desirable
• Improving practice efficiency and participating in team meetings

Job description

Medical Receptionist - Full time position

We are a well-established and growing specialist practice focused on providing excellent quality medical and surgical eye care. We have multiple ophthalmologists consulting in the Bundoora rooms and we provide surgical care in hospitals throughout Melbourne. You will work with two or three others on a wide variety of work, under the direction of the Practice Manager. The office is busy and we support our staff with a flexible and friendly work environment.

Tasks & responsibilities

Meeting and greeting patients on arrival to practice

Liaising with patients and answering general enquiries

Processing payments and reconciliations

Experience with Genie software is desirable

Improving practice efficiency and participating in team meetings

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