Experienced IT Support Technician — National Travel

Active Tree Services; Adelaide; Hybrid; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary + superannuation

Weekend standby allowance $200/day

Hourly standby payments

Job summary

Active Tree Services in Edwardstown, SA, is seeking an IT Support Technician to join our national IT team. You will help office staff and field crews stay connected, set up devices, troubleshoot issues, and manage requests through to resolution.

You will gain exposure to Microsoft 365, business systems, mobile devices, and our in-house applications, with occasional rural travel. After training, you’ll join a roughly monthly weekend roster providing remote standby from home between 7am and 3pm on

Qualifications

• Minimum 5 years of hands-on IT experience in a support role.
• Working knowledge of Windows and Microsoft 365; able to set up and troubleshoot devices.
• Clear communication, friendly attitude and willingness to learn.

Responsibilities

• Assist with everyday technical issues and requests.
• Set up and troubleshoot devices (laptops, mobiles, software).
• Learn to manage requests through to resolution and handle IT projects.
• Contribute to process improvements and technology roll-outs.
• Occasional rural travel for onsite support; remote standby roster on weekends.

Skills

IT support

Windows

Microsoft 365

Troubleshooting

Communication

Tools

Active Directory

Networking basics

Service desk software

Job description

Active Tree Services in Edwardstown, SA, is seeking an IT Support Technician to join our national IT team. You will help office staff and field crews stay connected, set up devices, troubleshoot issues, and manage requests through to resolution.

You will gain exposure to Microsoft 365, business systems, mobile devices, and our in-house applications, with occasional rural travel. After training, you’ll join a roughly monthly weekend roster providing remote standby from home between 7am and 3pm on