Events & Functions Lead (Floor & Service)

Endeavour Tap Rooms; Sydney; On-site; AUD 75,000 - 110,000; Full time

Job summary

Endeavour Tap Rooms in The Rocks, Sydney, seeks a hands-on Duty & Functions Manager to lead our floor team and deliver memorable experiences—from everyday dining to private events. You will supervise day-to-day service, coordinate functions from enquiry to farewell, and ensure smooth operation while upholding service standards, safety, and liquor licensing compliance.

Join a dynamic hospitality team and help shape how we welcome guests, with direct support from the General Manager and a pathway

Qualifications

• Experience supervising restaurant, bar or hospitality service teams.
• Experience coordinating functions, events or group bookings.
• Appropriate hospitality training, including completion of a supervisory course.
• A current RSA recognised in NSW.
• Clear communication, strong organisation and a calm approach during busy service.
• A practical, hands-on leadership style and genuine care for guests and colleagues.
• Availability to work a roster that includes evenings, weekends and public holidays.
• Australian working rights appropriate to the position.

Responsibilities

• Lead shifts, coordinate floor and bar staff, and maintain welcoming, efficient service.
• Deliver pre-service briefings and provide practical training and support to the team.
• Handle guest enquiries, resolve service issues and escalat ma matters when needed.
• Coordinate function enquiries, venue inspections, booking details and client communications.
• Prepare function run sheets and communicate confirmed arrangements to the kitchen, bar and floor teams.
• Supervise or delegate event setup, service and pack‑down so functions run smoothly.
• Follow approved packages, pricing and booking procedures, referring exceptions to the Venue Manager.
• Complete opening and closing procedures, cash reconciliation and shift handovers.
• Monitor stock, presentation and cleanliness, and report maintenance or operational issues.
• Help maintain safe work practices, responsible service of alcohol and venue procedures.

Skills

Staff supervision

Event coordination

Leadership

Communication

Job description

Endeavour Tap Rooms in The Rocks, Sydney, seeks a hands-on Duty & Functions Manager to lead our floor team and deliver memorable experiences—from everyday dining to private events. You will supervise day-to-day service, coordinate functions from enquiry to farewell, and ensure smooth operation while upholding service standards, safety, and liquor licensing compliance.

Join a dynamic hospitality team and help shape how we welcome guests, with direct support from the General Manager and a pathway