Cruise Bar - Duty Manager

C.Inc Pty; Sydney; Presencial; AUD 65.000 - 78.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounts on food and beverage, accom,

On-the-job training & career dev

Awards & recognition

Descripción de la vacante

Cruise Bar in Sydney is a vibrant licensed venue offering three levels, including Melba's on the rooftop, and Cruise Bar & Restaurant across the lower two floors with panoramic views of Circular Quay and the Opera House.

The Duty Manager role is hands-on and fast-paced, focused on coaching a high-performing team, driving exceptional guest service, and ensuring safety and compliance across the venue.

Formación

• Minimum 1 year in a Duty Manager role.
• Experience managing a high pressure, fast-paced, high-volume bar.
• Effective communicator able to share vision with the team.
• Exceptional guest service provider with a passion for operation.
• Currently holds RSA certification and Conduct of Gambling certification.

Responsabilidades

• Coach and develop a high performing team.
• Deliver effective communication across the team.
• Drive extraordinary guest experience.
• Lead compliance across licensed premises.
• Support venue operations; complete and delegate action items.
• Promote safety and security of the venue and stakeholders.
• Assist and monitor rostering for all on-premise areas meeting HIGA and NES requirements.
• Provide leadership and ensure compliance across the venue.

Conocimientos

Duty manager

High-pressure environment

Communication skills

Guest service

Team building

Product knowledge

RSA certification

RCG certification

Descripción del empleo

Our Vision .

A family of extraordinary people delivering extraordinary guest experiences

So much more than a bar, Cruise Bar offers three stunning levels including Melba's on the rooftop, and Cruise Bar & Restaurant across the lower two with breath-taking views over Circular Quay and the Sydney Opera House.

At Cruise Bar, we are passionate about delivering extraordinary guest experiences and we are looking for individuals who share our vision!

The Duty Manager is a fast-paced role responsible for ensuring the successful operation of a Licensed Venue, Cruise Bar.

About the role:

• Coach & develop a high performing team
• Deliver effective communication across the team
• Drive extraordinary guest experience
• Lead compliance across License Premises
• Support venue operations, complete & delegate action items accordingly
• Contribute & promote to the safety and security of the venue and all stakeholders
• Assist & monitor employee rosters for all on premise areas meeting HIGA and NES requirements
• Provide leadership to all staff and ensure compliance across the venue

About you:

• Minimum 1 year in a Duty Manager Role
• Experienced in managing a high pressure, fast-paced, high volume bar
• Effective communicator who's able to share their vision with the team
• Exceptional guest service provider with a genuine passion for the operation
• Passionate about team building and staff development
• High level of product knowledge
• Holds a current Responsible Service of Alcohol
• Holds a current Responsible Conduct of Gambling

Perks & Benefits:

• Discounts on food and beverage, accommodation, Conference & Events, liquor store
• On the job training and career development
• Recognition through award nights

This is a hands-on, high pressured role suited to an individual who thrives on a challenge and has desire for excellence and quality in product. Success in this role will be achieved through a combination of leadership, innovation, teamwork and support of a positive and dynamic team culture.