Duty & Functions Manager

Endeavour Tap Rooms; Sydney; On-site; AUD 75,000 - 110,000; Full time

Job summary

Endeavour Tap Rooms in The Rocks, Sydney, seeks a hands-on Duty & Functions Manager to lead our floor team and deliver memorable experiences—from everyday dining to private events. You will supervise day-to-day service, coordinate functions from enquiry to farewell, and ensure smooth operation while upholding service standards, safety, and liquor licensing compliance.

Join a dynamic hospitality team and help shape how we welcome guests, with direct support from the General Manager and a pathway

Qualifications

• Experience supervising restaurant, bar or hospitality service teams.
• Experience coordinating functions, events or group bookings.
• Appropriate hospitality training, including completion of a supervisory course.
• A current RSA recognised in NSW.
• Clear communication, strong organisation and a calm approach during busy service.
• A practical, hands-on leadership style and genuine care for guests and colleagues.
• Availability to work a roster that includes evenings, weekends and public holidays.
• Australian working rights appropriate to the position.

Responsibilities

• Lead shifts, coordinate floor and bar staff, and maintain welcoming, efficient service.
• Deliver pre-service briefings and provide practical training and support to the team.
• Handle guest enquiries, resolve service issues and escalat ma matters when needed.
• Coordinate function enquiries, venue inspections, booking details and client communications.
• Prepare function run sheets and communicate confirmed arrangements to the kitchen, bar and floor teams.
• Supervise or delegate event setup, service and pack‑down so functions run smoothly.
• Follow approved packages, pricing and booking procedures, referring exceptions to the Venue Manager.
• Complete opening and closing procedures, cash reconciliation and shift handovers.
• Monitor stock, presentation and cleanliness, and report maintenance or operational issues.
• Help maintain safe work practices, responsible service of alcohol and venue procedures.

Skills

Staff supervision

Event coordination

Leadership

Communication

Job description

Endeavour Tap Rooms is an all-Australian brewhouse and kitchen located in The Rocks, a historic precinct in Sydney, NSW. Situated at 39–43 Argyle Street, the venue offers a distinctive food and beverage experience focused on Australian Independent beer and locally inspired cuisine. Guests enjoy a relaxed atmosphere that blends heritage architecture with contemporary hospitality. The team is committed to high-quality service, fresh ingredients, and showcasing Australian brewing culture. Endeavour Tap Rooms provides a dynamic workplace for hospitality professionals who value teamwork, customer service, and a vibrant environment.

Love running a great service and helping people bring their events to life?

We’re looking for a hands‑on Duty & Functions Manager to help lead our floor team and deliver memorable experiences—from everyday dining and drinks to private celebrations, corporate events and group bookings.

Working closely with the General Manager/Licencee and other leaders, you’ll supervise day‑to‑day service and coordinate functions from the initial enquiry through to the final guest farewell. This is an operational, guest‑focused role for someone who enjoys being on the floor, supporting their team and keeping the details under control.

What you’ll be doing

• Lead shifts, coordinate floor and bar staff, and maintain welcoming, efficient service.
• Deliver pre-service briefings and provide practical training and support to the team.
• Handle guest enquiries, resolve service issues and escalat ma matters when needed.
• Coordinate function enquiries, venue inspections, booking details and client communications.
• Prepare function run sheets and communicate confirmed arrangements to the kitchen, bar and floor teams.
• Supervise or delegate event setup, service and pack‑down so functions run smoothly.
• Follow approved packages, pricing and booking procedures, referring exceptions to the Venue Manager.
• Complete opening and closing procedures, cash reconciliation and shift handovers.
• Monitor stock, presentation and cleanliness, and report maintenance or operational issues.
• Help maintain safe work practices, responsible service of alcohol and venue procedures.

What you’ll bring

• Experience supervising restaurant, bar or hospitality service teams.
• Experience coordinating functions, events or group bookings.
• Appropriate hospitality training, including completion of a supervisory course.
• A current RSA recognised in NSW.
• Clear communication, strong organisation and a calm approach during busy service.
• A practical, hands‑on leadership style and genuine care for guests and colleagues.
• Availability to work a roster that includes evenings, weekends and public holidays.
• Australian working rights appropriate to the position.

What we offer

• A full‑time, hands‑on role combining service leadership and functions coordination.
• The opportunity to help shape how we welcome guests and deliver events.
• Direct support from the General Manager/Licencee.
• Remuneration reflecting your experience, no less than the applicable Restaurant Industry Award 2020 Food and Beverage rates, plus superannuation.
• Applicable penalty rates, overtime and allowances paid in accordance with the Award, with leave and other entitlements provided under the National Employment Standards.