Evening & Weekend Duty Manager – Hospitality Leadership

RACV Limited; Torquay; Hybrid; AUD 70,000 - 90,000; Part time

Benefits offered by this job

Discounts on RACV products & resorts

Uniform + Free parking onsite

Monthly employee reward and recognitio

Ongoing training and career developmen

Job summary

RACV Torquay is seeking a Duty Manager to provide hands-on leadership across Front Office and accommodation services. You’ll oversee the property during shifts, support team members and ensure members, guests and visitors receive an exceptional experience.

Join a purpose-driven organisation along the iconic Great Ocean Road. The role includes supervising Front Office, Housekeeping and operational teams, maintaining standards, and contributing to safety and reporting, with opportunities for

Qualifications

• Supervisory experience in a customer-facing role, ideally within hospitality.
• Strong knowledge of Front Office and hotel or resort operations.
• Confident leadership, communication and problem-solving skills.
• Current driver’s licence and First Aid Level 2 qualifications.
• Flexibility to work weekends, evenings and non-standard hours.
• Experience with OPERA or a similar hotel booking system, along with a current RSA.

Responsibilities

• Lead and support Front Office, Housekeeping and relevant operational teams.
• Maintain high standards of service, safety, presentation and property security.
• Respond effectively to member and guest feedback.
• Support staffing, training, expenditure and operational reporting.
• Coordinate emergency responses and workplace safety requirements.
• Assist with Front Office and other operational duties when required.

Skills

Supervisory experience

Front Office operations

Leadership

Problem solving

RSA

Driver's licence

Tools

OPERA

Job description

RACV Torquay is seeking a Duty Manager to provide hands-on leadership across Front Office and accommodation services. You’ll oversee the property during shifts, support team members and ensure members, guests and visitors receive an exceptional experience.

Join a purpose-driven organisation along the iconic Great Ocean Road. The role includes supervising Front Office, Housekeeping and operational teams, maintaining standards, and contributing to safety and reporting, with opportunities for