EV Aftersales Warranty Admin – Growth & Perks

Zeekr Sydney City; Sydney; Presencial; AUD 60 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff discounts on Zeekr vehicles

Ongoing training & career growth

Close to public transport

Free coffee & snacks

Resumo da oferta

Zeekr Sydney City is seeking a pro-active Warranty & Aftersales Administrator to join our Aftersales team in Sydney. The role focuses on coordinating manufacturer warranty claims, maintaining service records and providing general administrative support to the Service Manager and workshop team.

Key duties include processing warranty submissions, monitoring approvals, liaising with technicians, and preparing operational reports. Mandarin skills are advantageous but not essential.

Qualificações

• Strong organisational skills and attention to detail.
• Good computer literacy, including Microsoft Office and Excel.
• Strong written and verbal communication skills in English.
• Ability to manage multiple tasks and competing priorities.
• A proactive approach to problem-solving and following matters through to completion.
• Ability to work independently while supporting a wider team.
• Willingness to learn dealership systems and manufacturer warranty processes.

Responsabilidades

• Warranty Administration: prepare, process and submit manufacturer warranty claims; review Repair Orders; verify labour operations and parts usage; monitor outstanding claims; liaise with technicians and Service Manager to resolve documentation; assist with audits and financial reconciliation.

Conhecimentos

Organised

Attention to detail

Microsoft Office

Excel

English communication

Multitasking

Problem solving

Independent work

Ferramentas

Era

Descrição da oferta de emprego

Zeekr Sydney City is seeking a pro-active Warranty & Aftersales Administrator to join our Aftersales team in Sydney. The role focuses on coordinating manufacturer warranty claims, maintaining service records and providing general administrative support to the Service Manager and workshop team.

Key duties include processing warranty submissions, monitoring approvals, liaising with technicians, and preparing operational reports. Mandarin skills are advantageous but not essential.