Remote Travel Concierge — Design Unforgettable Journeys

Almaaventurera; Australia; A distancia; AUD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote flexibility

Travel perks

Professional development

Community culture

Descripción de la vacante

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from their first trip idea to safe return, delivering seamless, stress-free, and genuinely memorable experiences. You’ll handle bookings, troubleshoot issues, and provide accurate destination insights with professionalism, care, and a service mindset that clients rely on.

Join a team that values trust, consistency, and heart, offering fully remote flexibility, exclusive travel perks, and ongoing development to help you grow

Formación

• Experience in customer service, ideally in travel, tourism, or hospitality.
• Strong written and verbal communication skills and ability to engage with clients across channels.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new booking tools and systems.
• A genuine love for travel and helping others design unforgettable journeys.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Conocimientos

Communication skills

Customer service experience

Attention to detail

Tech-savvy

Love of travel

Herramientas

Booking systems

Descripción del empleo

Alma Aventurera is seeking a Remote Travel Consultant to guide clients from their first trip idea to safe return, delivering seamless, stress-free, and genuinely memorable experiences. You’ll handle bookings, troubleshoot issues, and provide accurate destination insights with professionalism, care, and a service mindset that clients rely on.

Join a team that values trust, consistency, and heart, offering fully remote flexibility, exclusive travel perks, and ongoing development to help you grow