Remote Travel Concierge & Destination Expert

Almaaventurera; Darwin; Teletrabalho; AUD 42 000 - 62 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote flexibility — work from a

Exclusive travel perks and discounts

Professional development through培训 and

Resumo da oferta

Alma Aventurera is seeking a Remote Travel Consultant to support clients from first trip idea to safe return home. You’ll be the steady, knowledgeable guide ensuring bookings are seamless, stress-free, and memorable.

You’ll handle inquiries across email, phone, and messaging, provide destination insights, and assist with bookings, modifications, and special requests. A love for travel and a client-first mindset are essential.

Qualificações

• Strong written and verbal communication skills.
• Customer service experience—ideally in travel, tourism, or hospitality.
• High attention to detail with organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• Genuine love for travel and helping others design unforgettable journeys.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Descrição da oferta de emprego

Alma Aventurera is seeking a Remote Travel Consultant to support clients from first trip idea to safe return home. You’ll be the steady, knowledgeable guide ensuring bookings are seamless, stress-free, and memorable.

You’ll handle inquiries across email, phone, and messaging, provide destination insights, and assist with bookings, modifications, and special requests. A love for travel and a client-first mindset are essential.