Entry-Level IT Support Engineer - Windows & Microsoft 365

Axiom Technologies Pty Ltd.; Sydney; Hybrid; AUD 55,000 - 75,000; Full time

Job summary

Axiom Technologies Pty Ltd. is seeking a motivated Junior IT Support Engineer to deliver first‑level IT support across TKE Australia from our Sydney base.

You will assist end users, manage devices and access, support communications tools, and keep IT asset records up to date. The role is ideal for recent graduates or those starting in IT support, with foundational knowledge of Windows, Microsoft 365, user accounts, networking and mobile devices.

Qualifications

• 0–1 year of IT support experience.
• Recent graduates encouraged to apply.
• Basic knowledge of Windows and Microsoft 365.
• Exposure to Intune, Autopilot, Entra ID or ITSM tools is an advantage.

Responsibilities

• Provide first-level IT support for hardware, software, and mobile devices.
• Assist with onboarding/offboarding and workstation setup.
• Support Teams Phone, meetings, RingCentral and NICE CXone.
• Maintain accurate IT asset records and inventory.

Skills

Customer service

Communication

Troubleshooting

Organisation

Prioritisation

Education

IT-related qualification

Tools

Microsoft 365

Microsoft Intune

Windows Autopilot

Entra ID

RingCentral

NICE CXone

Teams Phone

ITSM tools

Job description

Axiom Technologies Pty Ltd. is seeking a motivated Junior IT Support Engineer to deliver first‑level IT support across TKE Australia from our Sydney base.

You will assist end users, manage devices and access, support communications tools, and keep IT asset records up to date. The role is ideal for recent graduates or those starting in IT support, with foundational knowledge of Windows, Microsoft 365, user accounts, networking and mobile devices.