Entry-Level Customer Solutions Specialist | Full Training

ARMA Group (ARMA); North Lakes; Vor Ort; AUD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Training & career paths

Incentives & bonuses

Wellness & EAP

Supportive team culture

ASX-listed national brand

Zusammenfassung

ARMA Group in North Lakes, QLD is seeking a Customer Solution Specialist to start your career in customer service. No experience required and full training is provided. You will handle calls, assist customers facing financial hardship, and help negotiate compliant payment solutions with a high-performing team.

Join a fast-growing, ASX-listed national brand with clear career pathways and wellness support. Applicants must have Australian work rights and be ready to work in a supportive,

Qualifikationen

• Excellent verbal and written communication required.
• Proficiency with Microsoft Office and ability to learn systems quickly.
• Demonstrated empathy, resilience and emotional intelligence.
• Strong time-management and attention to detail.
• Customer service experience is helpful but not essential.

Aufgaben

• Handle inbound and outbound calls with care and professionalism.
• Support customers facing financial hardship.
• Negotiate fair, compliant payment solutions.
• Resolve account issues and overcome objections.
• Hit KPIs while living ARMA's Core Values.

Kenntnisse

Strong communication

Empathy

Time management

Customer service

Learning systems

Tools

Microsoft Office

Jobbeschreibung

ARMA Group in North Lakes, QLD is seeking a Customer Solution Specialist to start your career in customer service. No experience required and full training is provided. You will handle calls, assist customers facing financial hardship, and help negotiate compliant payment solutions with a high-performing team.

Join a fast-growing, ASX-listed national brand with clear career pathways and wellness support. Applicants must have Australian work rights and be ready to work in a supportive,