Enterprise Mobility Field Technician

Peacock Group; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

17.5% annual leave loading

On-site parking

Novated lease offerings

Strong work-life balance

Employee Assistance Program

Access to the Company's Medallion Club

Job summary

Peacock Bros. in Sydney is seeking a Service Technician to deliver configuration, installation, commissioning and ongoing support of enterprise mobility solutions.

You will configure and deploy mobile computers, barcode scanners and printers, manage enrolment and MDM, and ensure reliable network connectivity and site surveys.

This role involves fault diagnosis, onsite servicing and close collaboration with project teams to meet deadlines.

Qualifications

• Experience configuring and troubleshooting Android mobile computers, barcode scanners and thermal printers.
• Knowledge of Android OS, firmware updates, MDM platforms and enterprise application configuration.
• Understanding of Wi-Fi, Bluetooth, TCP/IP and network troubleshooting.
• Experience with device staging, enrolment, deployment and electronic/mechanical fault diagnosis.
• Minimum 1 year’s experience in an electronic servicing environment.
• Experience with data networking and mobile data capture hardware will be highly regarded.

Responsibilities

• Support the delivery, installation, commissioning and handover of enterprise mobility solutions.
• Configure and deploy mobile computers, barcode scanners, printers and associated hardware.
• Manage device enrolment, MDM platforms, Android configurations and network connectivity.
• Conduct Wi-Fi site surveys and troubleshoot hardware, software and connectivity issues.
• Provide technical support, onsite servicing and fault diagnosis.
• Work with project teams, customers and suppliers to deliver solutions to specification and within agreed timeframes.
• Maintain technical documentation, device records and service reports.

Skills

Android configuration

MDM platforms

Wi-Fi networking

Barcode scanners

Thermal printers

On-site support

Tools

Device staging

Enrollment

Job description

Peacock Bros. in Sydney is seeking a Service Technician to deliver configuration, installation, commissioning and ongoing support of enterprise mobility solutions.

You will configure and deploy mobile computers, barcode scanners and printers, manage enrolment and MDM, and ensure reliable network connectivity and site surveys.

This role involves fault diagnosis, onsite servicing and close collaboration with project teams to meet deadlines.