Service Technicain

Peacock Group; Sydney; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

17.5% annual leave loading

On-site parking

Novated lease offerings

Strong work-life balance

Employee Assistance Program

Access to the Company's Medallion Club

Job summary

Peacock Bros. in Sydney is seeking a Service Technician to deliver configuration, installation, commissioning and ongoing support of enterprise mobility solutions.

You will configure and deploy mobile computers, barcode scanners and printers, manage enrolment and MDM, and ensure reliable network connectivity and site surveys.

This role involves fault diagnosis, onsite servicing and close collaboration with project teams to meet deadlines.

Qualifications

• Experience configuring and troubleshooting Android mobile computers, barcode scanners and thermal printers.
• Knowledge of Android OS, firmware updates, MDM platforms and enterprise application configuration.
• Understanding of Wi-Fi, Bluetooth, TCP/IP and network troubleshooting.
• Experience with device staging, enrolment, deployment and electronic/mechanical fault diagnosis.
• Minimum 1 year’s experience in an electronic servicing environment.
• Experience with data networking and mobile data capture hardware will be highly regarded.

Responsibilities

• Support the delivery, installation, commissioning and handover of enterprise mobility solutions.
• Configure and deploy mobile computers, barcode scanners, printers and associated hardware.
• Manage device enrolment, MDM platforms, Android configurations and network connectivity.
• Conduct Wi-Fi site surveys and troubleshoot hardware, software and connectivity issues.
• Provide technical support, onsite servicing and fault diagnosis.
• Work with project teams, customers and suppliers to deliver solutions to specification and within agreed timeframes.
• Maintain technical documentation, device records and service reports.

Skills

Android configuration

MDM platforms

Wi-Fi networking

Barcode scanners

Thermal printers

On-site support

Tools

Device staging

Enrollment

Job description

Full-time Permanent Associate

Description

ABOUT THE GROUP

Peacock Bros. have been a market leading provider of supply chain solutions for over 130 years. As a fifth-generation family-owned and operated business, Peacock Bros. is proud of its long-standing heritage and commitment to fostering innovation across the Group. At Peacock Bros, we take a customer centric, collaborative, team-based approach to deliver solutions for a wide variety of industries throughout Australia and New Zealand.

ABOUT THE ROLE

As a Service Technician, you will deliver the technical configuration, installation, commissioning and ongoing support of enterprise mobility solutions. Working closely with project teams, customers and suppliers, you will ensure solutions are delivered to specification, meet quality standards and provide reliable customer outcomes.

Your key focus areas will include:

• Support the delivery, installation, commissioning and handover of enterprise mobility solutions.
• Configure and deploy mobile computers, barcode scanners, printers and associated hardware.
• Manage device enrolment, MDM platforms, Android configurations and network connectivity.
• Conduct Wi-Fi site surveys and troubleshoot hardware, software and connectivity issues.
• Provide technical support, onsite servicing and fault diagnosis.
• Work with project teams, customers and suppliers to deliver solutions to specification and within agreed timeframes.
• Maintain technical documentation, device records and service reports.

ABOUT YOU

We are looking for an experienced and customer-focused Service Technician to deliver high-quality technical support and repair services across our Sydney customer base.

You will have:

• Experience configuring and troubleshooting Android mobile computers, barcode scanners and thermal printers.
• Knowledge of Android OS, firmware updates, MDM platforms and enterprise application configuration.
• Understanding of Wi-Fi, Bluetooth, TCP/IP and network troubleshooting.
• Experience with device staging, enrolment, deployment and electronic/mechanical fault diagnosis.
• Minimum 1 year’s experience in an electronic servicing environment.
• Experience with data networking and mobile data capture hardware will be highly regarded.

PERKS:

• 17.5% annual leave loading.
• On-site parking.
• Novated lease offerings.
• Strong work-life balance.
• Employee Assistance Program
• Access to the Company's Medallion Club

EQUAL OPPORTUNITIES:

Peacock Bros is an equal opportunity employer. This means applicants will be assessed on skill and merit and will be selected based on their suitability for the role. We aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals.

Applicants must be over 18 years of age. We may request proof of identity to confirm you are over 18.

Only shortlisted candidates will be notified.