Service Technicain

Peacock Bros Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Annual leave loading

On-site parking

Novated lease

Work-life balance

Employee Assistance Program

Medallion Club

Job summary

Peacock Bros. Pty Ltd in Sydney seeks a Service Technician to deliver configuration, installation, commissioning and ongoing support of enterprise mobility solutions.

You will work closely with project teams, customers and suppliers to ensure solutions meet specification, quality standards and deliver reliable customer outcomes. Your focus includes configuring mobile computers, barcode scanners and printers; managing enrolment, MDM platforms and Android configurations; conducting Wi‑Fi surveys;

Qualifications

• Experience configuring and troubleshooting Android mobile computers, barcode scanners and thermal printers.
• Knowledge of Android OS, firmware updates, MDM platforms and enterprise application configuration.
• Understanding of Wi‑Fi, Bluetooth, TCP/IP and network troubleshooting.
• Experience with device staging, enrolment, deployment and electronic/mechanical fault diagnosis.
• Minimum 1 year''s experience in an electronic servicing environment.
• Experience with data networking and mobile data capture hardware is highly regarded.

Responsibilities

• Support the delivery, installation, commissioning and handover of enterprise mobility solutions.
• Configure and deploy mobile computers, barcode scanners, printers and associated hardware.
• Manage device enrolment, MDM platforms, Android configurations and network connectivity.
• Conduct Wi‑Fi site surveys and troubleshoot hardware, software and connectivity issues.
• Provide technical support, onsite servicing and fault diagnosis.
• Work with project teams, customers and suppliers to deliver solutions to specification and within agreed timeframes.
• Maintain technical documentation, device records and service reports.

Skills

Android devices

MDM platforms

Wi‑Fi / Bluetooth networks

Device staging / enrolment

Electronic fault diagnosis

Data networking / mobile data capture

Job description

Peacock Bros. have been a market leading provider of supply chain solutions for over 130 years. As a fifth-generation family-owned and operated business, Peacock Bros. is proud of its long-standing heritage and commitment to fostering innovation across the Group. At Peacock Bros, we take a customer centric, collaborative, team-based approach to deliver solutions for a wide variety of industries throughout Australia and New Zealand.

ABOUT THE ROLE

As a Service Technician, you will deliver the technical configuration, installation, commissioning and ongoing support of enterprise mobility solutions. Working closely with project teams, customers and suppliers, you will ensure solutions are delivered to specification, meet quality standards and provide reliable customer outcomes.

Your key focus areas will include:

• Support the delivery, installation, commissioning and handover of enterprise mobility solutions.
• Configure and deploy mobile computers, barcode scanners, printers and associated hardware.
• Manage device enrolment, MDM platforms, Android configurations and network connectivity.
• Conduct Wi‑Fi site surveys and troubleshoot hardware, software and connectivity issues.
• Provide technical support, onsite servicing and fault diagnosis.
• Work with project teams, customers and suppliers to deliver solutions to specification and within agreed timeframes.
• Maintain technical documentation, device records and service reports.

ABOUT YOU

We are looking for an experienced and customer-focused Service Technician to deliver high-quality technical support and repair services across our Sydney customer base.

You will have:

• Experience configuring and troubleshooting Android mobile computers, barcode scanners and thermal printers.
• Knowledge of Android OS, firmware updates, MDM platforms and enterprise application configuration.
• Understanding of Wi‑Fi, Bluetooth, TCP/IP and network troubleshooting.
• Experience with device staging, enrolment, deployment and electronic/mechanical fault diagnosis.
• Minimum 1 year's experience in an electronic servicing environment.
• Experience with data networking and mobile data capture hardware will be highly regarded.

PERKS:

• 17.5% annual leave loading.
• On-site parking.
• Novated lease offerings.
• Strong work-life balance.
• Employee Assistance Program
• Access to the Company's Medallion Club

EQUAL OPPORTUNITIES:

Peacock Bros is an equal opportunity employer. This means applicants will be assessed on skill and merit and will be selected based on their suitability for the role. We aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals.

Applicants must be over 18 years of age. We may request proof of identity to confirm you are over 18.

Only shortlisted candidates will be notified.