Strategic Enterprise Account Manager (AU)

EROAD Australia Pty Ltd; Western Australia; Remote; AUD 120,000 - 160,000; Full time

Job summary

EROAD Australia Pty Ltd is seeking an Enterprise Account Manager to drive growth, retention and customer success across an established portfolio. You will develop account plans, identify growth opportunities and ensure successful renewals, while collaborating with customers and internal teams to maximise value.

The role emphasizes strategic relationship building, revenue growth, and delivering a high-touch, customer-focused experience in a fast-paced environment.

Qualifications

• 5+ years of experience in account management, sales, or a similar role.
• Strong understanding of sales processes and account planning.
• Experience managing customer relationships and renewals.
• Salesforce proficiency.
• Strong financial and commercial acumen.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently in a fast-paced environment.
• Passion for technology, innovation, and customer success.
• Strong relationship-building and stakeholder management skills.

Responsibilities

• Strategic Account Management: build and maintain relationships with key stakeholders and create account plans.
• Sales and Portfolio Management: drive revenue growth and manage profitability of the portfolio.
• Salesforce and Business Processes: maintain accurate opportunity data and reporting.
• Customer-centric Delivery: champion the voice of the customer and enhance experience.

Skills

Account management

Sales process

Renewals

Salesforce

Communication

Negotiation

Presentation

Independent work

Travel readiness

Tools

Salesforce

Job description

EROAD Australia Pty Ltd is seeking an Enterprise Account Manager to drive growth, retention and customer success across an established portfolio. You will develop account plans, identify growth opportunities and ensure successful renewals, while collaborating with customers and internal teams to maximise value.

The role emphasizes strategic relationship building, revenue growth, and delivering a high-touch, customer-focused experience in a fast-paced environment.