Employee Relations Advisor – Hybrid

Auto & General; North Lakes, Rockhampton Regional; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Bonuses

Hybrid work option (up to 2 days from/

Volunteer days

Parental leave

Learning & development

Job summary

Auto & General’s People Advisor role supports end-to-end employee relations case work and works with frontline leaders to deliver policy-compliant outcomes. The position sits in the Frontline People Business Partner team, contributing to People & Culture programs and providing data-driven insights for business decisions.

The role emphasizes ER/IR collaboration, confidentiality, and strong stakeholder engagement in a hybrid Australia-based environment.

Qualifications

• 1–2 years HR generalist or ER/IR experience in a fast-moving environment.
• Confident, influential communicator with senior leaders.
• Ability to balance conflicting priorities in a changing setting.
• Analytical with ability to synthesize data into insights.
• Discretion and confidentiality are mandatory.
• HRIS experience preferred.

Responsibilities

• End-to-end ER case management and issue resolution.
• Update leaders on case progress and maintain clear communication.
• Coach leaders on ER processes during live cases.
• Prepare and represent cases in Fair Work or other jurisdictions.
• Identify root causes and systemic issues for investigation.
• Collaborate with IR and policy teams for compliant advice.

Skills

HR generalist

ER/IR experience

Analytical thinking

Communication skills

Education

Tertiary HR/Business qualification

Tools

MS Office

HRIS

Google Workspace

Job description

Auto & General’s People Advisor role supports end-to-end employee relations case work and works with frontline leaders to deliver policy-compliant outcomes. The position sits in the Frontline People Business Partner team, contributing to People & Culture programs and providing data-driven insights for business decisions.

The role emphasizes ER/IR collaboration, confidentiality, and strong stakeholder engagement in a hybrid Australia-based environment.