EdTech Pre-Sales Engineer | Technical Specialist

4Twenty Consulting; Sydney; Hybride; AUD 85 000 - 110 000; Plein temps

Résumé du poste

4Twenty Consulting is partnering with a leading Australian EdTech SaaS company to hire a Pre-Sales Technical Specialist for its Sydney team. The role targets IT professionals in schools looking to transition into SaaS pre-sales.

You'll be the technical expert supporting a SaaS sales team, explaining how integrations, APIs and data flows fit customer IT environments. You won't close deals or carry a sales target, but will help opportunities progress with demonstrations and technical questions.

Qualifications

• 2+ years in IT support, systems administration or similar tech role.
• Experience in a school/EdTech environment is preferred.
• Strong knowledge of APIs, integrations, databases and cloud systems.
• Working knowledge of SSO and identity management (SAML).
• Ability to explain technical concepts to non-technical stakeholders.

Responsabilités

• Join approximately 5-8 customer demonstrations and technical discussions per week.
• Support Account Executives with technical product demonstrations and questions.
• Explain integrations, APIs, databases, SSO, hosting and security requirements.
• Help schools understand how new software connects with their systems.
• Configure and troubleshoot customer trials.
• Respond to technical queries and complete IT, security and privacy questionnaires.
• Work with Sales, Product and Engineering to resolve technical challenges.
• Help build internal technical documentation and sales enablement resources.
• Support smooth technical handovers to onboarding teams.

Connaissances

IT support

Systems administration

IT management

APIs & integrations

SSO/SAML

Education sector experience

Communication skills

Cloud-based systems

Outils

SchoolBox

TASS

Synergetic

SIS

LMS

Description du poste

4Twenty Consulting is partnering with a leading Australian EdTech SaaS company to hire a Pre-Sales Technical Specialist for its Sydney team. The role targets IT professionals in schools looking to transition into SaaS pre-sales.

You'll be the technical expert supporting a SaaS sales team, explaining how integrations, APIs and data flows fit customer IT environments. You won't close deals or carry a sales target, but will help opportunities progress with demonstrations and technical questions.