EA / Office Administrator（Mandarin Required）

MyLoans Services Pty; North Sydney; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Career growth path

Process improvement culture

Stable work environment

Job summary

MyLoans Services Pty is seeking a reliable, detail-oriented Office Administrator to support our team. You will handle daily office administration, manage company accounts, and act as a coordination point between management, staff, and departments to ensure accurate information flow and timely task execution.

The role requires strong judgment, risk awareness, and the ability to identify issues early, propose solutions, and report progress and risks to supervisors.

Qualifications

• 2+ years in administration or supporting a management team.
• Experience in account management, payment follow-up or finance support preferred.
• Cross-department coordination experience preferred.
• Strong written and verbal Chinese; basic English preferred.

Responsibilities

• Communicate management directives accurately and consolidate employee feedback.
• Manage designated bank, supplier and platform accounts; document and record-keep.
• Coordinate administrative needs across departments; clarify owners and deadlines.
• Schedule meetings for Director and management; prepare materials and track action items.
• Identify risks, report anomalies promptly and escalate as needed.
• Suggest operational improvements and report progress clearly.

Skills

Sound judgement

Prioritisation & time management

Independent thinking

Issue identification

Escalation awareness

Risk awareness

Attention to detail

Cross-department coordination

Education

College degree or above in Administration/Business/Finance

Tools

Microsoft Office

Job description

We are looking for a reliable, detail-oriented, and proactive Office Administrator to serve as a key support for our team. You will be responsible for daily office administration and standardized management of company accounts, acting as a coordination point between management, employees, and various departments — ensuring accurate information flow, timely task execution, and effective risk identification and handling.

Core Competencies

• Sound judgement
• Prioritisation and time management
• Independent thinking
• Ability to identify issues and anomalies
• Ability to recognise when escalation is required

Practical Skills

• HR documentation
• Payroll administration
• IT coordination
• Contract administration
• Document management

This role is not for someone who simply waits for instructions. We need someone who can identify issues early, propose solutions, and promptly report important matters, progress, and risks to supervisors.

About the Role

We are looking for a reliable, detail-oriented, and proactive Office Administrator to serve as a key support for our team. You will be responsible for daily office administration and standardized management of company accounts, acting as a coordination point between management, employees, and various departments — ensuring accurate information flow, timely task execution, and effective risk identification and handling.

Core Competencies

• Sound judgement
• Risk awareness
• Attention to detail
• Prioritisation and time management
• Independent thinking
• Ability to identify issues and anomalies
• Ability to recognise when escalation is required

Practical Skills

• HR documentation
• Payroll administration
• IT coordination
• Contract administration
• Document management

This role is not for someone who simply waits for instructions. We need someone who can identify issues early, propose solutions, and promptly report important matters, progress, and risks to supervisors.

Key Responsibilities (What You'll Do)

• Internal Communication & Coordination: Accurately communicate management directives, follow up on tasks, and consolidate employee feedback to ensure consistent information flow.
• Company Account Management: Manage designated bank, supplier, and platform accounts per company policy, including documentation, permission management, payment/reimbursement follow-up, and record-keeping.
• Cross-Department Coordination: Coordinate administrative needs and shared resources across departments, clarify task owners and deadlines, and drive tasks to closure.
• Meeting & Action Item Management: Schedule meetings for the Director and management team, prepare materials, record key meeting notes, and track action items to completion.
• Risk Identification & Escalation: Maintain high alertness regarding account permissions, payments, contracts, confidentiality, suppliers, and office safety; promptly report any anomalies.
• Proactive Improvement: Identify operational inefficiencies and propose actionable optimization suggestions.
• Progress Reporting: Provide clear, timely, and objective progress reports on key tasks.

Qualifications & Requirements (What We're Looking For)

• Education: College degree or above; major in Administration, Business Management, Finance, Accounting, or related fields preferred.
• Experience:
  • 2+ years of experience in administration or supporting a management team.
  • Experience in account management, payment follow-up, or finance support preferred.
  • Experience in cross-department coordination preferred.
• Technical Skills: Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Language Skills: Strong written and verbal communication skills in Chinese; basic English proficiency preferred.
• Key Attributes:
  • Basic knowledge of finance or account management.
  • Highly responsible, detail-oriented, proactive, with high risk and confidentiality awareness.
  • Strong communication and coordination skills; resilient under pressure with the ability to multitask.
  • Integrity-driven with strong principles and a commitment to compliance.

What We Offer

• Compensation: Competitive salary (negotiable).
• Work Environment: Stable work environment with clear career development paths:
  • Vertical Growth: Admin Supervisor $\rightarrow$ Admin Manager $\rightarrow$ Head of General Management
  • Horizontal Growth: Operations, Finance, HR, or Project Management
• Culture: Opportunities to contribute to process improvement and policy development—your ideas will be heard and valued.

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