Dispatch Operations Administrator & Data Coordinator

Queensland Government; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Queensland Government is seeking an Administration Officer (Dispatch) to provide accurate administrative support for treatment and surveillance activities. You will manage appointments, maintain data, and prepare reports to help management decision-making.

You will respond to inquiries with professional service, adapt to changing priorities, learn new systems (ArcGIS/ArcPro), and share knowledge with teammates.

Qualifications

• Strong transferable administration, data and coordination skills.
• Ability to learn and operate across different systems/databases.
• Favourable regard for practical knowledge of ArcGIS/ArcPro.

Responsibilities

• Provide accurate and timely administrative support to operational activities.
• Create and manage appointments and bookings for treatment and surveillance activities.
• Review, update and maintain data to ensure records are accurate and reliable.
• Export, review and organise reports and operational data to support management decisions.
• Respond to enquiries and deliver professional customer service to internal and external stakeholders.
• Use problem-solving skills to manage changing priorities and deadlines.
• Learn and confidently use relevant information systems and databases.
• Identify opportunities to improve administrative and operational processes.
• Share knowledge and provide support to newer team members.

Skills

Administration

Data entry

Operational support

Attention to detail

Customer service

ArcGIS/ArcPro knowledge

Tools

ArcGIS/ArcPro

Job description

Queensland Government is seeking an Administration Officer (Dispatch) to provide accurate administrative support for treatment and surveillance activities. You will manage appointments, maintain data, and prepare reports to help management decision-making.

You will respond to inquiries with professional service, adapt to changing priorities, learn new systems (ArcGIS/ArcPro), and share knowledge with teammates.