Director of Disability Services & Growth

Pegasus Care; Sydney; On-site; AUD 180,000 - 240,000; Full time

Job summary

Pegasus Care in New South Wales seeks an experienced disability services leader to drive operations and growth across multiple programs. You will oversee service quality, compliance with NDIS standards, and develop sustainable models to expand SIL and community access.

Reporting to the CEO, you will build high-performing teams, establish referral pathways, and partner with workforce, HR, and finance to ensure services are safe, compliant and financially viable as we scale across NSW.

Qualifications

• Demonstrated leadership in disability services or complex human services environments.
• Strong understanding of NDIS service delivery, compliance and funding models.
• Proven ability to lead across multiple programs or sites.
• Experience developing referral networks and new service opportunities.

Responsibilities

• Lead disability service operations across multiple programs and locations.
• Drive growth of SIL, accommodation-based and community access services.
• Identify new service opportunities and develop referral pathways.
• Support operational managers to maintain safe, high-quality service delivery.
• Monitor service performance and revenue growth while ensuring compliance with NDIS standards.
• Oversee incident management, complaints and risk management.
• Collaborate with Workforce, HR and Finance to staff and fund new services.
• Build relationships with referral partners, stakeholders and funding bodies.
• Develop operational teams to support organisational growth.

Skills

Leadership experience

Operations management

NDIS knowledge

Stakeholder management

Business acumen

Strategic planning

Education

Tertiary qualification in Disability/Business/Related

Job description

Pegasus Care in New South Wales seeks an experienced disability services leader to drive operations and growth across multiple programs. You will oversee service quality, compliance with NDIS standards, and develop sustainable models to expand SIL and community access.

Reporting to the CEO, you will build high-performing teams, establish referral pathways, and partner with workforce, HR, and finance to ensure services are safe, compliant and financially viable as we scale across NSW.