Design Strategist - Strategy & Transformation Lead

Chandler Macleod; Brisbane; On-site; AUD 96,000 - 126,000; Full time

Benefits offered by this job

ASAP start

12-month assignment

Daily rate AUD 602.55 + Super

Job summary

Chandler Macleod is recruiting an experienced Design Strategist for a Federal Government agency role based in Brisbane. You will lead strategic and service design initiatives, applying human-centred design and systems thinking to shape future service delivery and organisational improvements.

The role involves collaboration with multiple teams to produce actionable recommendations for senior leaders. This position offers an ASAP start, a 12-month assignment and a daily rate of AUD 602.55 plus

Qualifications

• Experience in strategy, service design, transformation, policy or organisational improvement within a complex environment.
• Ability to translate insights into practical, evidence-based recommendations.
• Experience applying human-centred design, systems thinking, research and analytical methodologies.
• Strong stakeholder engagement and relationship management skills across diverse groups.
• Excellent written and verbal communication for senior leaders.
• Proven ability to manage competing priorities in a fast-paced environment.
• Commitment to continuous improvement and delivering meaningful outcomes.

Responsibilities

• Lead and contribute to strategic design, service design and organisational improvement initiatives.
• Work in cross-functional teams to scope complex problems, understand user and operational needs, and identify opportunities for improvement.
• Apply human-centred design, systems thinking and strategic analysis to develop practical solutions and recommendations.
• Conduct research and analysis, synthesising qualitative and quantitative insights to support strategic decision-making.
• Collaborate with stakeholders across the Agency to shape future services, pathways, policies and operating models.
• Prepare high-quality briefs, presentations, business cases and recommendations for senior leaders.
• Support the planning, development and implementation of transformation and continuous improvement initiatives.
• Identify risks, opportunities and emerging trends that may impact future service delivery and organisational priorities.

Skills

Strategy & design

Problem solving

Stakeholder engagement

Communication

Prioritization

Continuous improvement

Job description

Chandler Macleod is recruiting an experienced Design Strategist for a Federal Government agency role based in Brisbane. You will lead strategic and service design initiatives, applying human-centred design and systems thinking to shape future service delivery and organisational improvements.

The role involves collaboration with multiple teams to produce actionable recommendations for senior leaders. This position offers an ASAP start, a 12-month assignment and a daily rate of AUD 602.55 plus