Design Strategist for Transformation & Service Design

Chandler Macleod; Canberra; On-site; AUD 96,000 - 126,000; Full time

Benefits offered by this job

ASAP start

12-month assignment

Location: Geelong VIC, Richmond VIC, S

Delays in processing?

Job summary

Chandler Macleod is seeking an experienced Design Strategist to lead strategic design and transformation initiatives within a Federal Government agency. You will apply human-centred design, systems thinking and strategic analysis to shape future service delivery and improve participant and staff experiences.

This 12-month assignment offers an ASAP start across multiple locations including ACT and NSW, with a daily rate of AUD 602.55 plus super, and requires Australian Citizenship.

Qualifications

• Experience in strategy, service design, transformation or organisational improvement within a complex environment.
• Ability to translate insights into practical, evidence-based recommendations.
• Experience applying human-centred design, systems thinking, research and analytics.
• Strong stakeholder engagement and relationship management to influence across groups.
• Excellent written and verbal communication for senior leaders.

Responsibilities

• Lead and contribute to strategic design, service design and organisational improvement initiatives.
• Scope complex problems with cross-functional teams and identify opportunities for improvement.
• Apply human-centred design, systems thinking and strategic analysis to develop practical solutions.
• Conduct research and synthesize insights to support strategic decision-making.
• Prepare briefs, presentations and business cases for senior leaders.

Skills

Strategy experience

Service design

Transformation

Human-centred design

Stakeholder engagement

Communication

Analytical thinking

Job description

Chandler Macleod is seeking an experienced Design Strategist to lead strategic design and transformation initiatives within a Federal Government agency. You will apply human-centred design, systems thinking and strategic analysis to shape future service delivery and improve participant and staff experiences.

This 12-month assignment offers an ASAP start across multiple locations including ACT and NSW, with a daily rate of AUD 602.55 plus super, and requires Australian Citizenship.